At a Glance
- Tasks: Lead admin operations, manage recruitment, and support a welcoming care home environment.
- Company: The Maples, a family-owned care home provider with a focus on quality and kindness.
- Benefits: Competitive pay of £14.50 per hour and a supportive work culture.
- Other info: Join a passionate team dedicated to delivering outstanding care.
- Why this job: Make a real difference in residents' lives while developing your admin skills.
- Qualifications: Experience in care home administration and strong organisational skills required.
The predicted salary is between 28 - 32 £ per hour.
The Maples is seeking an experienced Business Administrator with care home experience to play a central role in the smooth, compliant, and welcoming operation of the home. This is a key position within the internal management structure. Working closely with the Home Manager, you will provide administrative leadership, oversee recruitment processes, and line manage the Reception team, ensuring the home is organised, professional, and well-supported at all times. This role suits an Administrator who understands the pace, complexity, and regulatory demands of a care home environment and who takes pride in running strong systems that enable great care to be delivered.
As Business Administrator, you will be the operational backbone of the home. From first impressions and recruitment coordination to contracts, compliance, and payroll administration, your work will directly support residents, families, and the wider team. You will be visible, approachable, and detail-focused - someone who understands that strong administration underpins quality, safety, and confidence across the service. This is a hands-on role requiring presence, organisation, and the ability to manage competing priorities with professionalism and calm.
Your Key Responsibilities
- Act as first point of contact for visitors, residents, families, and candidates
- Manage end-to-end recruitment administration and safer recruitment compliance
- Line manage Reception staff and support front-of-house standards
- Maintain enquiry, recruitment, and administrative databases
- Oversee residents' agreements, staff contracts, E-learning, and compliance records
- Support payroll administration and general office management
- Work closely with the Home Manager as part of the internal management team
You have previous care home administrative experience and a strong understanding of recruitment processes within health or social care. You are highly organised, confident with systems, and comfortable managing sensitive information. You communicate clearly, build positive relationships, and remain calm under pressure. You take pride in doing things properly, bringing structure, consistency, and professionalism to everything you do.
What This Home Needs
- Reliable and detail-focused
- Confident managing recruitment and compliance
- Comfortable in a busy, fast-paced environment
- Approachable, professional, and organised
- Motivated by supporting high standards of care
The Maples is part of Care Concern Group, a family-owned provider with over 130 care homes across the UK. We believe strong leadership and robust systems are essential to delivering outstanding care. Our values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity.
If you're an experienced care home Administrator looking for a role where your work genuinely makes a difference, we'd love to hear from you.
Contract: Full Time | Salary: 14.50 Per Hour | Shift Type: Days | Contracted hours: 40
Maples Care Home is a purpose-built nursing home in Bexleyheath, set over three floors and designed to combine modern facilities with a warm, homely atmosphere. The home offers 75 spacious ensuite bedrooms where residents are encouraged to personalise their space, creating a comfortable and supportive environment.
Business Administrator in Bexleyheath employer: Care Concern Group
The Maples is an exceptional employer, offering a supportive and inclusive work culture where your contributions directly enhance the lives of residents and their families. With a focus on professional development and strong leadership, employees benefit from a collaborative environment that values trust, respect, and kindness. Located in Bexleyheath, this purpose-built care home provides a warm atmosphere, making it an ideal place for those passionate about delivering outstanding care while enjoying meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator in Bexleyheath
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Care Concern Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Care Concern Group.
We think you need these skills to ace Business Administrator in Bexleyheath
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Care Concern Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Care Concern Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Care Concern Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Care Concern Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Care Concern Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Care Concern Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Care Concern Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Care Concern Group and how you would contribute to adapting HR strategies.
