At a Glance
- Tasks: Be the friendly face of our care home, managing enquiries and supporting daily admin tasks.
- Company: Join Dounemount Care Home, part of a family-owned leading care provider.
- Benefits: Earn £13.00 per hour, enjoy 5.6 weeks annual leave, and receive paid PVG and pension.
- Other info: Embrace our values of Trust, Respect, Passion, Kindness, and Inclusivity.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Friendly, organised, and great with people; IT skills are a plus!
The predicted salary is between 26000 - 27000 £ per year.
Our care home, located on the outskirts of Macduff, offers excellent Residential, Dementia, Nursing & Respite care for 34 residents, ensuring top-quality support in a tranquil setting.
Contract: £13.00 per hour
Contracted to part time hours per week
Paid PVG, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable and positive approach
About Us
Dounemount Care Home is part of Belsize Healthcare, a division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to creating safe, welcoming care homes for our residents and developing supportive workplaces where our teams can grow and thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
Receptionist in Banff employer: Care Concern Group
Dounemount Care Home, part of Belsize Healthcare, is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those looking to grow in the care sector. Located in the tranquil outskirts of Macduff, we offer competitive pay, generous annual leave, and opportunities for professional development, all while embodying our core values of Trust, Respect, Passion, Kindness, and Inclusivity. Join us to make a meaningful impact in the lives of our residents while enjoying a fulfilling career in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Banff
✨Tip Number 1
Make sure to research Dounemount Care Home and its values before your interview. Knowing about their commitment to trust, respect, passion, kindness, and inclusivity will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so role-play common scenarios with a friend or family member. This will help you feel more confident and prepared for any questions they might throw your way.
✨Tip Number 3
Show off your organisational skills by preparing a list of questions to ask during the interview. This not only demonstrates your interest in the role but also gives you a chance to find out if the home is the right fit for you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and genuinely interested in joining the Dounemount Care Home team.
We think you need these skills to ace Receptionist in Banff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see your unique personality, so don’t be afraid to express yourself while keeping it appropriate for a care home setting.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of Receptionist. Mention your excellent communication and organisational skills, and give examples of how you've used them in past experiences.
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by using clear language and short paragraphs. This will help us quickly see why you’d be a great fit for our team at Dounemount Care Home.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Care Concern Group
✨Know the Care Home Inside Out
Before your interview, take some time to research Dounemount Care Home and its values. Familiarise yourself with their approach to care and the services they offer. This will not only show your genuine interest but also help you align your answers with their core values of Trust, Respect, Passion, Kindness, and Inclusivity.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for residents and visitors. During the interview, highlight your communication and interpersonal skills. Share specific examples of how you've created a welcoming environment in previous roles or situations, as this will demonstrate your ability to connect with people effectively.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so be prepared to discuss how you manage multiple tasks. You could mention tools or methods you use to stay organised, such as prioritising tasks or using digital calendars. This will reassure the interviewers that you can handle the administrative demands of the position.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of thoughtful questions to ask about the role and the team. Inquire about the day-to-day responsibilities, how the team collaborates, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
