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- Tasks: Be the welcoming face of our care home and manage essential administrative tasks.
- Company: Join Birdston Care Home, a top-rated facility with over 20 years of experience in quality care.
- Benefits: Enjoy £12.36 per hour, pension, onsite parking, paid DBS, uniform, and 5.6 weeks annual leave.
- Why this job: Make a meaningful impact on residents' lives while enjoying a dynamic and supportive work environment.
- Qualifications: Strong admin skills, excellent communication, leadership abilities, and great organisational skills required.
- Other info: Be part of a values-led team that prioritises trust, respect, passion, kindness, and inclusivity.
The predicted salary is between 25000 - 30000 £ per year.
Administrator/Receptionist Administration and Business Support – Birdston Care Home
Contract:
Full Time
Salary:
12.36 Per Hour
Shift Type:
Days
Contracted hours:
37.5
Birdston Care Home, located in Kirkintilloch, just 15 minutes from Glasgow, is a modern, fully refurbished care home with over 20 years of experience. We deliver high-quality, person-centred care for frail-elderly residents, including specialist dementia and respite care. Rated all 5s by the Care Inspectorate and holding an outstanding 9.9 score on carehome, we\’re proud of our reputation for excellence. Join our friendly, supportive team in a rewarding role, working in a safe, spacious environment with beautiful gardens and stunning views of the Campsie Fells.
We\’re looking for an Administrator with great organisational, inter-personal, and first point of contact skills. Each day will offer plenty of variety, and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists.
What we offer:
- £12.36
- Pension
- Onsite Parking
- Paid DBS/PVG
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
What You\’ll Be Doing
First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.Administrative Oversight: Manage all administrative systems, including residents\’ agreements, team member contracts, E-Learning modules, and payroll, recruitment, compliance, ensuring seamless operation and efficiency.
What We\’re Looking For
- Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems.
- Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills.
- Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit.
- Organizational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently.
Why You\’ll Love This Role
- Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting.
- Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives.
- Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment.
About us:You\’ll be joining a values-led care home that\’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We\’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you\’re ready to take on a rewarding role in a growing and supportive environment, we\’d love to hear from you.We believe in delivering care to the highest standard, and our five core values guide everything we do:Trust Respect Passion Kindness InclusivityThese values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you!
Contract Details
- Pension
- Onsite Parking
- PVG Paid
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
Administrator/Receptionist employer: Care Concern Group
Contact Detail:
Care Concern Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Receptionist
✨Tip Number 1
Familiarise yourself with Birdston Care Home's values and mission. When you understand their commitment to trust, respect, passion, kindness, and inclusivity, you can tailor your conversations to reflect these principles during interviews or networking opportunities.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where your administrative expertise made a significant impact on efficiency.
✨Tip Number 3
Practice your communication skills by engaging with local community groups or volunteering. This will not only enhance your interpersonal abilities but also demonstrate your commitment to building relationships, which is crucial for the Administrator/Receptionist role.
✨Tip Number 4
Research common database management systems used in care homes. Being knowledgeable about these tools will give you an edge, showing that you're proactive and ready to hit the ground running in managing the enquiry database effectively.
We think you need these skills to ace Administrator/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the job description. Emphasise your organisational abilities, communication skills, and any leadership experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a care home environment. Mention specific examples of how your skills can contribute to creating a positive first impression and managing administrative tasks effectively.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed databases or oversaw administrative systems. Provide concrete examples of how you ensured efficiency and accuracy in your work.
Showcase Your Values: Since the care home values trust, respect, passion, kindness, and inclusivity, make sure to reflect these values in your application. Share experiences that demonstrate how you embody these principles in your professional life.
How to prepare for a job interview at Care Concern Group
✨Showcase Your Organisational Skills
As an Administrator/Receptionist, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or systems in previous roles. Highlight any tools or methods you use to stay organised.
✨Demonstrate Excellent Communication
This role requires excellent interpersonal skills. During the interview, practice clear and confident communication. You might be asked to role-play a scenario where you interact with residents or team members, so be ready to showcase your friendly and professional approach.
✨Emphasise Your Leadership Qualities
Since you'll be line managing Receptionists, it's important to convey your leadership abilities. Share experiences where you've successfully led a team or contributed to a collaborative environment. This will show that you're capable of taking on responsibility.
✨Align with Core Values
Familiarise yourself with the core values of the care home: Trust, Respect, Passion, Kindness, and Inclusivity. Be prepared to discuss how these values resonate with you and provide examples of how you've embodied them in your work or personal life.