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- Tasks: Manage dining areas, ensuring a welcoming atmosphere and excellent service for residents and visitors.
- Company: Join a values-led care home with a family-oriented culture.
- Benefits: Earn £12.21 per hour, enjoy flexible hours, and receive paid training.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Strong organisational and communication skills; customer service experience preferred.
- Other info: Be part of a rapidly expanding care group committed to high-quality support.
The predicted salary is between 12 - 16 £ per hour.
Host Catering and Hospitality - Mearns View Care Home
Contract: Part Time
Salary: £12.21 Per Hour
Shift Type: Days
Contracted hours: 19.5 hours
Our purpose built, luxury 67-bed care facility is located in the charming town of Newton Mearns, East Renfrewshire. We are proud to provide a range of services which includes Residential, Nursing, Dementia, Respite & Palliative Care. We’re seeking a dedicated Host to oversee the smooth operation of our dining areas, ensuring our residents and visitors enjoy top-notch service in a clean and safe setting.
What we offer:
- £12.21 per hour
- Contracted to 19.5 hours per week - working Wednesday, Thursday & Friday 9.30am - 4.30pm
- Pension
- Onsite Parking
- Paid PVG
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
Why This Role Matters
As Host, you’ll be the heart of our dining areas, where your attention to detail and warm demeanour will ensure that every meal and visit is enjoyable. Your role is crucial in maintaining a welcoming atmosphere and delivering excellent service, enhancing the overall experience for everyone who visits our café.
What You’ll Do
- Café Management: Oversee the function and proper use of the dining areas, including any garden spaces, ensuring everything runs smoothly and efficiently.
- Food Storage: Keep fridges clean, ensuring food items are correctly stored, labelled, and rotated according to our guidelines. Maintain clean food storage cupboards and manage stock rotation in the café area.
- Dining Setup: Assist in setting up the dining room for lunch and dinner, including dressing tables to create an inviting dining environment.
- Menu Management: Update menu displays daily, keeping offerings fresh and appealing.
- Meal Provision: Provide meals and drinks to residents who visit, and assist with their meals if needed, coordinating with care staff.
- Refreshments Service: Offer refreshments such as tea and coffee to residents, relatives, and other visitors outside of regular mealtimes.
- Communication: Maintain clear communication with the Head Chef regarding supplies and any special requirements.
- Feedback: Collect information from residents about their dining experience to ensure continuous improvement.
- Compliance: Ensure that all tasks align with company policies, HACCP regulations, COSHH regulations, and infection control practices.
- Training & Supervision: Undertake induction and supervision of new staff and attend mandatory training sessions as required.
Skills, Knowledge & Qualifications
- Organizational Skills: Strong organizational skills to manage the dining area and keep everything running smoothly.
- Communication Skills: Excellent communication skills to interact effectively with residents, visitors, and staff.
- Attention to Detail: Keen attention to detail for maintaining cleanliness, food safety, and accurate record-keeping.
- Team Player: Ability to work collaboratively with care staff and other team members.
Desired Experience
- Customer Service Experience: Previous experience in a customer-facing role, ideally in a café or similar setting.
- Food Handling Knowledge: Familiarity with food storage and safety practices.
- Care Environment Experience: Experience working in a care environment is advantageous but not essential.
About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. Bring your skills and passion into our care home, where your role will make a significant difference in the daily lives of our residents and visitors.
Host in Newton Mearns employer: CARE CONCERN GROUP LIMITED
Contact Detail:
CARE CONCERN GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Newton Mearns
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mearns View Care Home. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Host, you'll need to interact with residents and visitors regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed tasks in previous roles. Whether it's setting up dining areas or keeping food storage organised, demonstrating your attention to detail will make you stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Host in Newton Mearns
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and care. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Host role specifically. Highlight any relevant experience you have in customer service or food handling, and connect it back to how it will help you create a welcoming atmosphere for our residents and visitors.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that! Double-check for any typos or errors, and ensure that your formatting is neat and professional. This shows us that you take pride in your work, just like we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our values and what makes us a great place to work!
How to prepare for a job interview at CARE CONCERN GROUP LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Host in a care home setting. Familiarise yourself with the key tasks like café management, food storage, and communication with the kitchen staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service to residents and visitors, be ready to share examples from your past experiences. Think of specific situations where you went above and beyond to ensure customer satisfaction, especially in a café or hospitality environment.
✨Emphasise Teamwork and Communication
As a Host, you'll need to work closely with care staff and other team members. Highlight your ability to collaborate effectively and communicate clearly. Prepare to discuss how you've successfully worked in a team before and how you handle feedback from colleagues and residents.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial in maintaining cleanliness and food safety. Be prepared to talk about how you ensure high standards in your work. You might want to mention any relevant experience you have with food handling or compliance with health regulations, as this will show you're serious about the role.