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- Tasks: Support employee relations and guide leaders through HR challenges in a dynamic care environment.
- Company: Join Willinbrook Healthcare, part of Care Concern Group, a rapidly growing family-run care provider.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for career progression.
- Other info: This is a home-based role with travel across the Midlands and occasional visits to Scotland.
- Why this job: Be part of a supportive culture that values your impact on the future of care.
- Qualifications: CIPD Level 3 required; experience in complex employee relations and UK employment law essential.
The predicted salary is between 32000 - 48000 £ per year.
Human Resources Advisor
HR – Midlands
Contract: Fixed Term Contract
Salary: £40,000 Per Annum
Shift type: Days
Contracted hours: 40
Human Resources Advisor – Midlands
Salary:£40,000 pro rata
Contract: FTC (6-months)
Location: This is a home-based role with regular travel across the Midlands. On rare occasions, you may also be required to visit our specialist care homes in Scotland.\”
Be part of something bigger. Shape the future of care with us.
Willinbrook Healthcare is the specialist care division of Care Concern Group, operating 17 homes across the UK. We’ve grown quickly and smartly by investing in both our people and our vision. As part of Care Concern Group, one of the UK’s fastest-growing family-run care providers, with over 130 homes and counting, we believe people are at the heart of everything we do. We’re proud of our reputation for delivering high-quality care and even prouder of the incredible teams who make it possible.
Why this role matters
Reporting to one of our HR Business Partners in England, you’ll be the go-to person for employee relations across the remit of homes that the HR Business Partner supports, guiding leaders through complex cases, embedding our values, and ensuring our teams feel supported, respected, and heard. You’ll also play a key part in exciting HR initiatives, from change programmes to engagement surveys, helping us continually improve the way we care for both our residents and our people.
What you’ll be doing
- Act as the first point of contact for all employee relations matters; disciplinaries, grievances, performance, and absence management.
- Partner with managers across multiple sites, coaching and advising on HR/ER issues including TUPE transfers and complex cases.
- Build strong, trusted relationships with stakeholders, championing our values across the region.
- Support HR clinics, open-door sessions, and listening forums to give colleagues a voice.
- Oversee key HR administration, including ER trackers, NMC Pin checks, and consultation processes.
- Provide insight and updates to the HRBP and Regional Directors to help shape regional people strategies.
- Support national HR initiatives such as engagement surveys, policy rollouts, and ER support for other divisions.
What we’re looking for
Essential
- Proven experience managing complex employee relations cases in a fast-paced, small-team environment (care, healthcare, or similar).
- Experience working across multiple sites.
- Strong knowledge of UK employment law.
- CIPD Level 3 qualification (minimum).
- Ability and willingness to travel across the South.
- Understanding of the care sector and regulatory frameworks.
Desirable
- Experience supporting change programmes and consultations.
- Policy writing experience.
What’s in it for you?
- Competitive salary of £40,000 pro rata
- Flexible working options to support work-life balance
- Home-based role with regional travel
- The chance to join a fast-growing organisation with clear opportunities for progression
- A supportive, family-run culture where your impact matters
Why join Care Concern Group?
In the last 12 months alone, we’ve welcomed 37 new homes and launched 17 brand new services and we’re only just getting started. Growth means opportunity, and we’re committed to helping our people progress, develop, and grow with us.
At Care Concern Group, we don’t just care for our residents, we care for our teams. Join us and be part of a supportive HR community that’s shaping the future of elderly care across the UK.
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Human Resources Advisor employer: CARE CONCERN GROUP LIMITED
Contact Detail:
CARE CONCERN GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Advisor
✨Tip Number 1
Familiarise yourself with the specific challenges faced in employee relations within the care sector. Understanding the nuances of managing complex cases in this environment will help you stand out as a candidate who is not only knowledgeable but also genuinely interested in the role.
✨Tip Number 2
Network with professionals in the HR and care sectors. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide you with insights into the company culture at Willinbrook Healthcare and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with TUPE transfers and how you've successfully navigated complex employee relations cases in the past. Be ready to share specific examples that demonstrate your problem-solving skills and ability to build relationships with stakeholders.
✨Tip Number 4
Showcase your understanding of UK employment law during any discussions or interviews. Being able to articulate how this knowledge applies to the role will demonstrate your readiness to take on the responsibilities of an HR Advisor effectively.
We think you need these skills to ace Human Resources Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing complex employee relations cases, particularly in the care or healthcare sector. Emphasise your knowledge of UK employment law and any experience you have working across multiple sites.
Craft a Compelling Cover Letter: In your cover letter, express your passion for HR and the care sector. Mention specific examples of how you've successfully handled employee relations issues and how you can contribute to the values and culture at Care Concern Group.
Highlight Your Qualifications: Clearly state your CIPD Level 3 qualification and any other relevant certifications. This will demonstrate your commitment to professional development and your understanding of HR best practices.
Showcase Your Soft Skills: Since this role involves building strong relationships with stakeholders, make sure to highlight your communication, coaching, and advisory skills. Provide examples of how you've effectively supported teams in previous roles.
How to prepare for a job interview at CARE CONCERN GROUP LIMITED
✨Know Your Employment Law
Brush up on your knowledge of UK employment law, as this role requires a strong understanding of legal frameworks. Be prepared to discuss how you've applied this knowledge in previous roles, especially in managing complex employee relations cases.
✨Demonstrate Your Coaching Skills
Since the role involves partnering with managers and coaching them on HR issues, think of examples where you've successfully guided others through challenging situations. Highlight your ability to build trust and rapport with stakeholders.
✨Showcase Your Experience Across Multiple Sites
This position requires working across various locations, so be ready to share your experiences in managing HR matters in a multi-site environment. Discuss any challenges you faced and how you overcame them.
✨Engage with Their Values
Familiarise yourself with Care Concern Group's values and culture. During the interview, express how your personal values align with theirs and provide examples of how you've championed similar values in your past roles.