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- Tasks: Lead housekeeping and laundry teams, ensuring a clean and safe environment for residents.
- Company: Heathlands Care Home offers high-quality care in a modern, welcoming setting.
- Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working in a caring, family-run environment.
- Qualifications: Previous supervisory experience in housekeeping; strong organisational and communication skills required.
- Other info: Join us to create a home where every detail matters and pride is key.
Head Housekeeper
Housekeeping – Heathlands Care Home
Contract: Salary: 14.00 Per Hour Shift Type: Dayshift Contracted hours: 40
Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and short-term care for up to 84 residents. Set within private landscaped gardens, the home features spacious ensuite bedrooms across three floors, dedicated care teams, and a warm, homely atmosphere focused on dignity, comfort and personalised support.
We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.
What we offer:
£14.00 per hour
Pension scheme
Onsite Parking
Paid DBS
Uniform Provided
5.6 Weeks Annual Leave (Based on a full-time contract)
Key Responsibilities:
Supervise and Lead: Leadership role with responsibility for rota management and team supervision
Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
Safety and Sanitation: Ensure compliance with CQC and infection control standards
Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.
What makes you perfect for this role:
Previous housekeeping supervisory/management experience
Strong organisational and leadership skills
Experience in care home or hospitality desirable.
About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!
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Head Housekeeper employer: CARE CONCERN GROUP LIMITED
Contact Detail:
CARE CONCERN GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and standards in hygiene and infection control will show your commitment to maintaining a safe and welcoming space for residents.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss how you motivate and support your team, as this is crucial for the Head Housekeeper position.
✨Tip Number 3
Research Heathlands Care Home and its values. Being able to articulate why you want to work there and how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to maintaining high standards of cleanliness and safety. Think about specific strategies you've implemented in past roles that demonstrate your attention to detail and commitment to excellence.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Head Housekeeper position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory experience in housekeeping or similar settings. Provide specific examples of how you have led teams, managed cleanliness standards, and ensured safety protocols.
Showcase Your Skills: Demonstrate your strong organisational skills and attention to detail in your application. Mention any qualifications related to infection control and health & safety standards, as these are crucial for the role.
Craft a Personalised Cover Letter: Write a compelling cover letter that reflects your passion for creating a clean and caring environment. Share your motivation for applying to Heathlands Care Home and how your values align with theirs.
How to prepare for a job interview at CARE CONCERN GROUP LIMITED
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous supervisory experience and how you've successfully managed teams in the past. Share specific examples of how you motivated your team and handled challenges.
✨Demonstrate Attention to Detail
This role requires a keen eye for cleanliness and organisation. During the interview, highlight your understanding of hygiene standards and infection control. You might even want to mention any systems or processes you've implemented to maintain high standards in previous roles.
✨Communicate Your Care Philosophy
Heathlands Care Home values dignity and comfort for its residents. Be ready to express your personal philosophy on care and how you ensure that your housekeeping practices contribute to a homely atmosphere. This will show that you align with their values.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
