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- Tasks: Greet visitors, manage mail, and provide essential secretarial support in a care home.
- Company: Join a family-owned care home dedicated to high-quality service and community focus.
- Benefits: Earn £12.21 per hour, enjoy 5.6 weeks annual leave, and receive a pension.
- Why this job: Make a meaningful impact in a dynamic environment while supporting residents and team members.
- Qualifications: Exceptional communication skills and strong organisational abilities are essential.
- Other info: Be part of a supportive team that values trust, respect, and kindness.
Bank Receptionist
Administration and Business Support – Haling Park Care Home
Contract: Bank Salary: £12.21 Per Hour Shift Type: Days Contracted hours: Bank
Located in Croydon, London, our care home has been purposely built to support older people in making the most of every day. We provide Nursing, Residential, Dementia, Respite & Pallative Care for 62-residents.
As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!
What we offer:
- £12.21 per hour
- Contracted to Bank
- Pension
- Onsite Parking
- Paid DBS
- Uniform Provided
- 5.6 Weeks Annual Leave (Based on a full-time contract)
What You’ll Do
Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
What We’re Looking For
- Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
- Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
- Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
- Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.
Why You’ll Love This Role:
- Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
- Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
- Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.
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Bank Receptionist employer: CARE CONCERN GROUP LIMITED
Contact Detail:
CARE CONCERN GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the care home and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be the welcoming face of the care home, it’s crucial to demonstrate your friendly demeanour. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational abilities! Think of examples from your past experiences where you managed multiple tasks effectively. This will highlight your skills and show how you can contribute to a smooth-running environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of residents.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your communication skills and organisational abilities. Mention specific experiences that relate to the role of a Bank Receptionist at our care home.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills match what we’re looking for in a team member.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding role in our supportive environment.
How to prepare for a job interview at CARE CONCERN GROUP LIMITED
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of the care home. Understanding their commitment to trust, respect, passion, kindness, and inclusivity will help you align your answers with what they value most.
✨Showcase Your Communication Skills
As a Bank Receptionist, your communication skills are crucial. Prepare examples from your past experiences where you effectively handled face-to-face interactions or resolved queries. This will demonstrate your ability to create a positive environment for residents and visitors.
✨Demonstrate Organisational Abilities
Be ready to discuss how you manage multiple tasks efficiently. Think of specific instances where you maintained accurate records or organised office operations. This will show that you can handle the administrative side of the role smoothly.
✨Bring a Friendly Demeanour
Your attitude matters! Practice greeting someone warmly and maintaining a positive tone throughout the interview. This will reflect the friendly demeanour they’re looking for and give them a taste of how you’ll interact with residents and visitors.