Customer Service Representative in Evesham
Customer Service Representative

Customer Service Representative in Evesham

Evesham Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients with DBS checks and deliver top-notch customer service.
  • Company: Join Care Check Ltd, a leading provider in employment screening services.
  • Benefits: Enjoy 20 days holiday, bonus holidays, and a supportive workplace.
  • Why this job: Make a real difference while growing in a friendly, fast-paced environment.
  • Qualifications: Customer service or admin experience; organised and tech-savvy.
  • Other info: Be part of a close-knit team that values your voice and initiative.

The predicted salary is between 24000 - 36000 ÂŁ per year.

We’re hiring! Join our growing team at Care Check Ltd. Are you passionate about delivering exceptional customer service and want to work in a fast-paced, friendly environment? We’re looking for a Customer Service Representative / Counter‑Signatory to join us in Evesham, England, United Kingdom.

At Care Check, we’re one of the UK’s leading providers of DBS, Right to Work, Digital ID and Employment Screening services — helping thousands of organisations make safe, confident hiring decisions every year.

What you’ll be doing:

  • Supporting clients through DBS checks and compliance processes
  • Delivering 5⭐ customer service via phone, email and chat
  • Tracking applications and ensuring accuracy and confidentiality
  • Being part of a supportive, close‑knitted team that values initiative and humour
  • Great communicator with a confident telephone manner
  • Organised, reliable and tech‑savvy (Excel, Word, QuickBooks)
  • Customer service or admin experience
  • A positive attitude and willingness to learn about DBS & vetting services

What you’ll get:

  • 20 days holiday + bank holidays + your birthday off!
  • Bonus holiday or vouchers for great performance
  • A supportive workplace where your voice matters

If you’re ready to make a difference and grow with a company that truly values its people, we’d love to hear from you!

Customer Service Representative in Evesham employer: Care Check Ltd

At Care Check Ltd, we pride ourselves on being an exceptional employer that fosters a supportive and friendly work culture in Evesham. Our commitment to employee growth is evident through our comprehensive training programmes and the opportunity to earn bonus holidays for outstanding performance. Join us to be part of a close-knit team where your contributions are valued, and enjoy benefits like 20 days holiday plus bank holidays, including your birthday off!
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Contact Detail:

Care Check Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative in Evesham

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Care Check Ltd. Understand their services and values so you can show them you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you delivered exceptional service. Be ready to share these during your interview to demonstrate your fit for the role.

✨Tip Number 3

Show off your tech-savviness! Since the job mentions tools like Excel and QuickBooks, be prepared to discuss your experience with these or similar software. It’ll help you stand out as a reliable candidate.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Care Check family.

We think you need these skills to ace Customer Service Representative in Evesham

Customer Service
Communication Skills
Attention to Detail
Organisational Skills
Technical Proficiency (Excel, Word, QuickBooks)
Confidentiality
Reliability
Positive Attitude
Willingness to Learn
Teamwork
Initiative
Telephone Manner

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about delivering exceptional customer service. Share any experiences that highlight your commitment to helping others and how you thrive in a fast-paced environment.

Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points if necessary to highlight your skills and experiences relevant to the role.

Highlight Relevant Experience: If you’ve got customer service or admin experience, don’t hold back! Mention specific roles or tasks that relate to the job description, especially anything involving DBS checks or compliance processes.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Care Check Ltd

✨Know Your Stuff

Before the interview, make sure you understand what DBS checks and compliance processes are all about. Familiarise yourself with Care Check's services and how they help organisations. This will show your genuine interest in the role and help you answer questions confidently.

✨Show Off Your Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service. Think of situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to provide the 5⭐ service they’re looking for.

✨Be Organised and Tech-Savvy

Since the role requires being organised and familiar with tools like Excel and QuickBooks, brush up on these skills before the interview. You might be asked about your experience with these tools, so having specific examples ready will give you an edge.

✨Bring Your Positive Attitude

Care Check values a positive attitude and a willingness to learn. During the interview, let your enthusiasm shine through! Share your eagerness to grow within the company and how you can contribute to the team’s success with your initiative and humour.

Customer Service Representative in Evesham
Care Check Ltd
Location: Evesham
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