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- Tasks: Manage care packages and ensure high-quality service for clients.
- Company: CCH Group, dedicated to creating brighter days for clients.
- Benefits: Competitive salary, training opportunities, and career development support.
- Why this job: Make a real difference in clients' lives while growing your career.
- Qualifications: Driving licence and a passion for person-centred care.
- Other info: Dynamic role with varied daily challenges and potential for contract extension.
The predicted salary is between 22000 - 33000 £ per year.
Maternity contract until 7th August 2026 (potential to be extended)
Telford - TF2 9TW
Salary £27,500 pro rata
Hours: Monday – Friday 9am – 5pm with additional on call duties on a rota basis
You will need to be a driver with your own vehicle.
What we offer:
- We’re creating brighter days. Fresh challenges. Exciting opportunities.
- With a career as a Client Manager at CCH Group every day will be different to the next.
- Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients' lives and your career.
Job Description:
As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPI’s. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.
What you’ll get:
- We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses.
- You’ll have the support to develop your career, either within your region or the wider City.
Client Manager employer: Care By Us Ltd
Contact Detail:
Care By Us Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Client Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client management. We suggest role-playing with a friend or using online resources to get comfortable with discussing your experience in person-centred care and budget management.
✨Tip Number 3
Showcase your passion for making a difference! When you get the chance to chat with potential employers, let them know why you’re excited about the role and how you can contribute to their mission of creating brighter days for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Manager role. Highlight your experience in developing care packages and managing budgets, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about person-centred care and how you can make a difference in our clients' lives. Keep it engaging and personal – we love a good story!
Showcase Relevant Experience: When filling out your application, don’t forget to showcase any relevant experience you have in client management or care services. We’re looking for someone who can hit the ground running, so let us know what you’ve done before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Care By Us Ltd
✨Know Your Stuff
Make sure you understand the role of a Client Manager inside out. Familiarise yourself with person-centred care and safeguarding approaches, as well as the financial KPIs mentioned in the job description. This will show that you're not just interested in the job, but that you’re genuinely prepared to take on the responsibilities.
✨Showcase Your Communication Skills
As a Client Manager, you'll be in regular contact with clients and care staff. During the interview, demonstrate your ability to communicate effectively. Use examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will highlight your suitability for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to client management. Think about scenarios involving care package development or budget forecasting. Practising your responses can help you feel more confident and articulate during the interview.
