Remote CYP Phone Support Specialist (ADHD Pathway)

Remote CYP Phone Support Specialist (ADHD Pathway)

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Care ADHD

At a Glance

  • Tasks: Support families through phone contact and manage sensitive conversations about ADHD.
  • Company: Care ADHD, a diverse and inclusive organisation focused on growth.
  • Benefits: Remote work with occasional office visits for training and team meetings.
  • Other info: Join a supportive team dedicated to personal and professional development.
  • Why this job: Make a real difference in families' lives while developing your communication skills.
  • Qualifications: At least 2 years of call centre experience and strong empathy.

The predicted salary is between 25000 - 32000 Β£ per year.

Care ADHD is looking for a CYP Phone Support Specialist to support families through phone contact. This role is remote but requires occasional visits to the Canary Wharf office for training and team meetings.

Responsibilities include:

  • Handling a high volume of calls
  • Managing sensitive conversations
  • Providing information about ADHD pathways

The ideal candidate will have at least 2 years of experience in a call center and excel in communication and empathy.

Join a diverse and inclusive environment committed to growth and support!

Remote CYP Phone Support Specialist (ADHD Pathway) employer: Care ADHD

Care ADHD is an exceptional employer that prioritises a supportive and inclusive work culture, offering flexible remote work alongside opportunities for professional development through training sessions at our Canary Wharf office. Employees benefit from a strong emphasis on teamwork and personal growth, making it a rewarding place to contribute to meaningful change in the lives of families navigating ADHD pathways.

Care ADHD

Contact Details:

Care ADHD Recruitment Team

We think you need these skills to ace Remote CYP Phone Support Specialist (ADHD Pathway)

Communication Skills
Empathy
Call Handling
Customer Service
Active Listening
Problem-Solving Skills
Time Management