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- Tasks: Provide empathetic phone support to clients navigating their ADHD journey.
- Company: Leading UK healthcare organisation with a focus on client care.
- Benefits: Competitive salary, 33 days holiday, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working remotely.
- Qualifications: Experience in phone-based customer support and excellent communication skills.
- Other info: Join a growth-focused team dedicated to helping others.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare organization in the UK is seeking a Phone Support Specialist to be the first point of contact for clients navigating their ADHD journey. In this fully remote role, you will provide clear and empathetic support over the phone, ensuring that every caller feels heard and guided.
Ideal candidates will have:
- Experience in phone-based customer support
- Excellent communication skills
- A calm demeanor
The company offers competitive salaries, 33 days of holiday, and a supportive work environment focused on growth.
Remote ADHD Support Specialist (Client Care) employer: Care ADHD
Contact Detail:
Care ADHD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote ADHD Support Specialist (Client Care)
✨Tip Number 1
Practice your phone skills! Since this role is all about phone support, grab a friend and do some mock calls. This will help you get comfortable with the kind of empathetic communication that clients need.
✨Tip Number 2
Research the company! Knowing their values and mission can really help you connect during the interview. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare for common questions! Think about how you would handle different client scenarios. This will help you demonstrate your calm demeanor and problem-solving skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote ADHD Support Specialist (Client Care)
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to connect with clients. Use examples that showcase your empathetic communication style, as this is key for a role focused on supporting individuals with ADHD.
Tailor Your Experience: Don’t just list your previous jobs; tailor your experience to match the role of a Phone Support Specialist. Mention any relevant customer support roles and how they’ve prepared you to handle sensitive conversations with care and professionalism.
Be Clear and Concise: In your written application, clarity is crucial. Make sure your sentences are straightforward and easy to understand. This reflects the clear communication skills we value at StudySmarter and will resonate well with the hiring team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our supportive team!
How to prepare for a job interview at Care ADHD
✨Know Your Stuff
Before the interview, make sure you understand ADHD and the challenges clients face. Research common questions and concerns that individuals with ADHD might have. This will help you demonstrate your knowledge and empathy during the conversation.
✨Practice Active Listening
Since this role involves phone support, practice your active listening skills. During the interview, show that you can listen attentively and respond thoughtfully. You might even want to role-play a few scenarios with a friend to get comfortable with this skill.
✨Showcase Your Communication Skills
Prepare to discuss your previous experience in phone-based customer support. Think of specific examples where you effectively communicated with clients, especially in challenging situations. Highlight how your calm demeanour helped resolve issues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and support systems in place for employees. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
