Care ADHD is seeking an experienced Phone Support Team Lead to manage the patient phone support function. You will oversee day-to-day operations, ensure professional and empathetic responses, and maintain high standards of performance and confidentiality.
The role requires prior leadership of a patient-facing team, strong communication skills, and ability to work across disciplines to improve service delivery.
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Patient Phone Support Lead - Remote to Edinburgh employer: Care ADHD
At CARE ADHD, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. With a hybrid working model based in the vibrant Canary Wharf, we offer competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare sector. Join us to be part of a dynamic team dedicated to delivering secure and scalable solutions while enjoying a supportive environment that values your contributions.
