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- Tasks: Lead quality improvement initiatives to enhance patient safety and experience.
- Company: Join CARE ADHD, a pioneering HealthTech start-up transforming ADHD care.
- Benefits: Competitive salary, hybrid work, 33 days holiday, and birthday off.
- Other info: Be part of a diverse team committed to kindness and collaboration.
- Why this job: Make a real difference in healthcare while growing your career.
- Qualifications: Experience in quality improvement and strong communication skills required.
The predicted salary is between 70000 - 70000 £ per year.
Salary: £70,000
Reports to: Associate Director of Quality
Ideal Start: ASAP
At CARE ADHD, we’re revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible. Our client-centred approach, lean methodology, and focus on continuous improvement drive our commitment to excellence. We encourage rapid learning and adaptation with a 'fail fast' ethos. We are ambitious to become the largest ADHD service provider outside the NHS within the next five years.
The Quality Improvement (QI) Lead will play a key role in building improvement capability across the organisation and leading programmes that enhance safety, effectiveness, and patient experience. Working closely with senior leaders, clinical teams, and service users, the postholder will help embed a culture of continuous learning, evidence-based decision making, and high-quality care.
Responsibilities
- Build Improvement Capability
- Develop and deliver QI training, coaching, and mentorship to staff at all levels.
- Support teams to apply improvement tools and methodologies (e.g. PDSA, driver diagrams, run charts).
- Strengthen organisational capacity to use data for learning and improvement.
- Design, lead, and oversee organisation-wide improvement initiatives focused on safety, effectiveness, and patient experience.
- Ensure projects use robust measurement, evidence-based interventions, and systematic evaluation to demonstrate measurable impact.
- Align improvement priorities with strategic objectives and regulatory requirements.
- Foster a culture that values openness, collaboration, and innovation.
- Act as a trusted improvement partner to senior leaders and frontline teams, supporting the integration of learning into daily practice.
- Promote meaningful involvement of patients and service users in improvement work.
- Provide expert input to quality and safety committees, ensuring visibility of improvement activity and impact.
- Produce clear, data-driven reports highlighting progress, learning, and outcomes.
Qualifications
Essential
- Significant experience in leading quality improvement or patient safety programmes in health or care settings.
- Strong knowledge of improvement methodologies and measurement for improvement.
- Excellent facilitation and coaching skills, with the ability to engage multidisciplinary teams.
- Proven ability to interpret data and translate it into actionable insights.
- Strong communication and influencing skills, with credibility at all organisational levels.
Desirable
- Formal QI training (e.g. IHI, NHS Improvement, or equivalent).
- Experience in patient and public involvement in improvement.
- Postgraduate qualification in health management, improvement science, or related field.
Values And Behaviours
- Continuous improvement and learning.
- Partnership working with staff, patients, and stakeholders.
- Equity, inclusion, and respect in all aspects of work.
What We Value
Care is at the heart of who we are — in how we support patients, and in how we treat each other as colleagues. We value:
- Kindness
- Transparency
- Reflection
- Growth mindset
- Accountability
- Solution-seeking
- Collaboration
What You Can Expect From Us
- Competitive salary
- Hybrid work in Canary Wharf office (2-3 days in office per week)
- 33 days holiday (including UK public holidays)
- Team get-togethers
- A paid day off on your birthday
- Office equipment on joining
- Pension contribution
- Be part of one of the UK’s most ambitious HealthTech start-ups
EEO Note: We are committed to building a diverse and inclusive environment and encourage applications from candidates of all backgrounds.
QI Lead in London employer: Care ADHD
Contact Detail:
Care ADHD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QI Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At CARE ADHD, they value kindness and collaboration, so think about how your experiences align with their mission. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in quality improvement can enhance patient experience and safety. Use specific examples from your past work to demonstrate your impact and how you can contribute to their ambitious goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at CARE ADHD. Let’s get you that QI Lead position!
We think you need these skills to ace QI Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality improvement and patient safety. We want to see how your skills align with our mission at CARE ADHD, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific projects or initiatives you've led that demonstrate your ability to drive improvement. Use data and outcomes to back up your claims – we love numbers!
Be Authentic: Let your personality shine through in your application. We value kindness and collaboration, so share your passion for improving patient care and how you embody these values in your work.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with CARE ADHD!
How to prepare for a job interview at Care ADHD
✨Know Your QI Methodologies
Make sure you brush up on key quality improvement methodologies like PDSA cycles and driver diagrams. Be ready to discuss how you've applied these in past roles, as this will show your practical understanding and ability to lead improvement initiatives.
✨Showcase Your Data Skills
Prepare to talk about how you've used data to drive improvements in patient care. Bring examples of how you've interpreted data and turned it into actionable insights, as this is crucial for the QI Lead role.
✨Emphasise Collaboration
Since the role involves working closely with multidisciplinary teams, be ready to share experiences where you've successfully collaborated with others. Highlight your facilitation and coaching skills, and how you've fostered a culture of continuous learning.
✨Align with CARE ADHD's Values
Familiarise yourself with CARE ADHD's values such as kindness, transparency, and collaboration. During the interview, reflect these values in your answers and demonstrate how you embody them in your work, especially in relation to patient involvement and high-quality care.