Information Governance Manager

Salary: £45,000
Reports to: Strategic Delivery and Governance Lead

Location: Hybrid (office days based in Canary Wharf)

✨Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare✨

At CARE ADHD, we’re revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client‑centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our “fail fast” ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.

💫What we are looking for?

We are looking for an experienced Information Governance Manager who will act as both a support and a critical friend to our clinical and technical teams, ensuring that all of our teams operate safely and legally when it comes to data. This role will operate as our Data Protection Officer (DPO) at a strategic level, alongside overseeing the day‑to‑day compliance with legislation, regulation and guidance.

The ideal candidate will play a key role in shaping our data governance and will be responsible for providing ad hoc advice and guidance, developing training plans, leading on the production and maintenance of Data Protection Impact Assessments (DPIA), our Information Asset Register (IAR) and responses to requests under UK GDPR.

Key Responsibilities

😎 What You’ll Be Doing:

• Design and implement an Information Governance framework that supports our vision and strategic objectives
• As our Data Protection Officer, provide expert advice and guidance to other members of the team whilst raising awareness of IG throughout the organisation
• Design and deliver a training and development programme which ensures information governance is used throughout the organisation to support delivery of gold‑standard care

Compliance

• Ensure that Care ADHD complies with all relevant legislation relating to Information Governance
• Lead on the development and monitoring of DPIAs in line with organisational policy
• Responsible for the drafting and managing of all data processing / data sharing agreements between Care ADHD and other organisations
• Lead, manage and advise on information and subject access requests under UK GDPR and DPA 2018 and ensuring that they are resolved within the required timeframes
• Maintain a comprehensive portfolio of IG policies and procedures as part of Care ADHD’s Information Governance Framework
• Oversee our Records Management policy and data retention schedule
• Lead the investigation of IG incidents and complaints, ensuring learning is identified and implemented
• Ensure that Care ADHD maintains accurate registration with the Information Commissioner’s Office (ICO)

Assurance

• Lead on the development and implementation an IG audit programme and risk register
• Lead on Care ADHD’s submission of the Data Security and Protection Toolkit (DSPT) and the subsequent action plan
• Enhance our current reporting structures, increase transparency and trust in the use of data
• Provide reports to leadership groups

What Success Looks Like

• Care ADHD remains compliant with all relevant legislation
• IG is seen as an enabler, rather than a blocker to the delivery of care
• Any potential IG issues are proactively identified and supportively managed
• Stakeholders across our team and our external partners feel represented and engaged in the process.

🚀To Thrive In This Role You’ll Need

• A recognised Information Governance qualification would be fantastic, but your specialist knowledge and experience is just as important
• Up to date knowledge of applicable legislation and relevant best practice related to Information Governance within the public and private sector
• Experience completing the DSPT
• An understanding of the health and social care environment and roles and responsibilities within it
• Experience of managing subject access and other requests under UK GDPR, and application of exemptions and the public interest
• Strong collaboration skills to work across effectively teams.
• Excellent communication skills to adapt messaging for technical and non-technical audiences.

🙏🏻What You Can Expect From Us

• Competitive salary £35k
• Hybrid working in our Canary Wharf office in London and remotely (within UK office hours)
• 30 days holiday (includes UK public holidays)
• Team get‑togethers
• A paid day off on your birthday
• Office equipment when you join
• Home office Stipend to make sure you’re set‑up for success
• Pension contribution
• Be part of one of the UK’s most ambitious HealthTech start‑ups

🗓️Our Hiring Process

• A Talent Call with one of our Talent Acquisition Specialists
• Interview with our Hiring Manager
• Task based second stage and an opportunity to meet our Exec team you\’ll be working with
• Offer!

Apply with Confidence

Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!

At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.