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For Companies At a Glance
- Tasks: Analyse business processes and translate insights into user-centric product requirements.
- Company: Join CARE ADHD, a pioneering HealthTech start-up transforming ADHD healthcare accessibility.
- Benefits: Enjoy a competitive salary, hybrid work, 30 days holiday, and team get-togethers.
- Why this job: Be part of a mission-driven team shaping the future of healthcare with innovative technology.
- Qualifications: Strong skills in business process analysis, user story writing, and collaboration across teams.
- Other info: We value diversity and encourage all backgrounds to apply for a more equitable future.
The predicted salary is between 34000 - 45000 ÂŁ per year.
Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare
At CARE ADHD, we\’re revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our \’fail fast\’ ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.
Business Process & Product Analyst
We are building one of the most ambitious HealthTech groups in the UK, starting with ADHD services and rapidly expanding into children’s health and neurodevelopmental care. Our vision is simple yet bold: to combine clinical excellence with cutting-edge technology so that healthcare is more accessible, affordable, and human for everyone. Technology is central to how we design and deliver services, allowing us to scale with pace while keeping patients at the heart of everything we do. We are now seeking a Business Process & Product Analyst to play a pivotal role in this journey, acting as the bridge between business operations, product design, and technology delivery, and ensuring our platforms are intuitive, scalable, and aligned with our long-term mission to transform healthcare.
What we are looking for?
We are seeking a Business Process & Product Analyst who will act as the critical bridge between business operations, product design, and technology delivery. This role combines business process analysis with business and product analysis to ensure that the solutions we build are both operationally effective and user centric.
The ideal candidate will not only analyse and optimize business processes but also translate those insights into clear software requirements, collaborating closely with design and technology leadership to deliver platforms that are intuitive, scalable, and strategically aligned.
Key Responsibilities
What You’ll Be Doing:
Business Process & Strategy
- Analyse and map business processes to identify inefficiencies, risks, and opportunities for improvement.
- Recommend process changes where technology can add measurable business value.
- Ensure alignment between business goals, operational workflows, and product direction.
Product & Requirements Analysis
- Work with stakeholders to capture, prioritize, and refine business needs into actionable requirements.
- Translate business objectives and process findings into user stories, use cases, acceptance criteria, and process flows.
- Partner with the UI/UX Designer to visualize requirements and shape user experiences.
- Maintain a backlog of requirements, ensuring traceability from business objectives through to technical delivery.
Collaboration & Delivery
- Collaborate with the Head of Technology, CTO, and other business stakeholders to align requirements with technical strategy and long-term business vision.
- Act as the connector between business teams, product owners, designers, and developers.
- Participate in sprint planning, backlog grooming, and user acceptance testing.
- Support quality assurance by validating that delivered solutions meet both requirements and process improvements.
Skills & Qualifications
- Strong foundation in business process analysis (BPM, workflow optimization) and business/product analysis (requirements gathering, backlog management).
- Experience with process mapping and visualization tools (Visio, Lucid Chart, BPMN, Miro).
- Skilled in writing user stories and acceptance criteria in Agile tools (Jira, Confluence).
- Ability to translate business needs into both process improvements and user-centred product requirements.
- Strong collaboration skills to work across business, design, and technology teams.
- Excellent communication skills to adapt messaging for technical and non-technical audiences.
- Experience in digital product development, process automation, or enterprise software platforms.
What Success Looks Like
- Business processes are clearly documented, shared, and continuously improved.
- Product requirements directly solve real-world business challenges while enhancing user experience.
- Solutions delivered are aligned with design vision, technology strategy, and business objectives.
- Stakeholders across business, design, and technology feel represented and engaged in the process.
What You Can Expect From Us
- Competitive salary ÂŁ40,000 – ÂŁ45,000
- Work Hybrid with days in our Canary Wharf Office
- 30 days holiday (includes UK public holidays)
- Team get-togethers
- A paid day off on your birthday
- Office equipment when you join
- Pension contribution Be part of one of the UK’s most ambitious HealthTech start-ups
️Our Hiring Process
We aim to make our hiring process as streamlined as possible.
Successful Applicants Will Have
- A call with our Talent Acquisition Specialist
- Interview
- Skills Assessment
- Offer!
????Apply with Confidence
Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!
At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future. #J-18808-Ljbffr
Business Process & Product Analyst employer: Care ADHD
Contact Detail:
Care ADHD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process & Product Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in HealthTech, particularly around ADHD services. Understanding the current landscape will help you speak confidently about how your skills can contribute to CARE ADHD's mission.
✨Tip Number 2
Network with professionals in the HealthTech sector, especially those involved in ADHD services. Engaging with industry experts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your skills with process mapping and visualisation tools like Visio or Miro. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved business processes in previous roles. Highlighting measurable outcomes will show your potential impact at CARE ADHD.
We think you need these skills to ace Business Process & Product Analyst
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and requirements of the Business Process & Product Analyst position. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in business process analysis and product analysis. Use specific examples that demonstrate your ability to optimise processes and translate business needs into actionable requirements.
Showcase Collaboration Skills: Since the role requires collaboration across various teams, make sure to include examples of how you've successfully worked with stakeholders, designers, and developers in past projects. This will show your ability to act as a connector within the organisation.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for improving healthcare accessibility. Mention how you resonate with their mission and how you can contribute to their ambitious goals.
How to prepare for a job interview at Care ADHD
✨Understand the Company’s Mission
Before your interview, make sure you understand CARE ADHD's mission to revolutionise private healthcare for ADHD. Familiarise yourself with their client-centred approach and how they aim to combine clinical excellence with technology.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience in business process analysis and product analysis. Highlight specific examples where you've identified inefficiencies or translated business needs into actionable requirements.
✨Prepare for Collaboration Questions
Since this role requires collaboration across various teams, think of examples that demonstrate your ability to work with stakeholders, designers, and developers. Be ready to explain how you’ve successfully bridged gaps between different departments.
✨Familiarise Yourself with Agile Methodologies
As the role involves working with Agile tools like Jira and Confluence, brush up on your knowledge of Agile methodologies. Be ready to discuss how you've used these tools in past projects to manage backlogs and write user stories.
