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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and ensure a welcoming shopping experience.
- Company: Join Cards Direct, a vibrant retail brand focused on making people smile.
- Benefits: Enjoy flexible part-time hours and a friendly team environment.
- Why this job: Perfect for those who love customer interaction and want to make a positive impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Opportunity to learn and grow within a supportive team.
Cards Direct Eastbourne, 103 Terminus Road, Eastbourne, East Sussex BN21 3NJ
NMW / NLW
Permanent Part-time
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
- People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
- Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
- General
- Undertake any reasonable requests from the store management or company in line with business demand
Weekend Sales Assistant Eastbourne (0305) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Sales Assistant Eastbourne (0305)
✨Tip Number 1
Familiarise yourself with the products sold at Cards Direct. Knowing the ins and outs of the merchandise will not only boost your confidence but also help you engage customers effectively, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real-life interactions and demonstrate your ability to create a friendly atmosphere, which is key for this role.
✨Tip Number 3
Research common sales techniques and upselling strategies. Being able to discuss these during an interview will show that you're proactive and ready to contribute to maximising sales in the store.
✨Tip Number 4
Visit the store before applying to observe the environment and customer interactions. This will give you valuable insights to mention in your application and show your genuine interest in the position.
We think you need these skills to ace Weekend Sales Assistant Eastbourne (0305)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to create a friendly atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention how you can contribute to making customers smile and your understanding of the importance of teamwork in a retail environment.
Showcase Relevant Skills: Emphasise skills such as communication, teamwork, and problem-solving in your application. These are crucial for a Weekend Sales Assistant role where customer interaction is key.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Cardsdirect
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you made a customer's day better or resolved an issue effectively.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by Cards Direct. During the interview, express your enthusiasm for the products and be ready to discuss how you would assist customers in making informed choices.
✨Emphasise Teamwork
This position requires working closely with other team members. Be sure to mention any previous experiences where you collaborated successfully with others, and how you contributed to a positive team environment.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios, such as dealing with difficult customers or managing stock. Think through your responses in advance, focusing on how you would maintain a friendly and professional atmosphere.
