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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and ensure a welcoming shopping experience.
- Company: Join a vibrant retail team at Peacocks Shopping Centre in Woking.
- Benefits: Enjoy flexible part-time hours and a fun work environment.
- Why this job: Make people smile while gaining valuable customer service experience in a supportive team.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Opportunity to learn and grow within the company while having fun.
Unit 56, Peacocks Shopping Centre, Woking. GU21 6GB
NWM / NLW
Permanent
Part-time
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times.
To offer guidance and product knowledge should customers need it.
To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
General
- Undertake any reasonable requests from the store management or company in line with business demand
#J-18808-Ljbffr
Sales Assistant Woking (0414) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Woking (0414)
✨Tip Number 1
Familiarise yourself with the products sold in the store. Knowing the ins and outs of what you’ll be selling will not only boost your confidence but also help you engage customers effectively, making their shopping experience more enjoyable.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real-life interactions and help you develop a friendly and approachable demeanour that aligns with our goal of making people smile.
✨Tip Number 3
Research the company’s values and mission statement. Understanding what we stand for will allow you to align your responses during interviews and demonstrate that you’re a great fit for our team.
✨Tip Number 4
Visit the store before applying to observe the environment and customer interactions. This will give you insights into the store's atmosphere and help you tailor your approach when discussing how you can contribute to the team.
We think you need these skills to ace Sales Assistant Woking (0414)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to create a friendly atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention how you can contribute to making customers smile and your understanding of the importance of adhering to company policies and procedures.
Showcase Your Teamwork Skills: In your application, emphasise your ability to work well with others. Provide examples of how you've helped train new team members or contributed to a positive team environment in previous roles.
Highlight Your Attention to Detail: Mention your experience with merchandising and stock management. Explain how you ensure displays are tidy and well-stocked, and how you maintain a safe environment for both customers and staff.
How to prepare for a job interview at Cardsdirect
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, whether it's resolving an issue or making a sale. This will demonstrate your commitment to making people smile!
✨Know the Products
Familiarise yourself with the products the store sells. Being knowledgeable about the items will help you assist customers better and show that you're genuinely interested in the role. Consider researching any popular products or promotions they might currently have.
✨Demonstrate Team Spirit
The role involves working closely with other team members, so be ready to discuss how you collaborate effectively. Share experiences where you've helped train new staff or contributed to a positive team environment, as this aligns with the company's values.
✨Emphasise Health and Safety Awareness
Understanding and adhering to health and safety policies is essential. Be prepared to talk about any previous experience you have with maintaining a safe environment, whether in retail or another setting, to show that you take this responsibility seriously.