At a Glance
- Tasks: Deliver exceptional customer service and help create a welcoming shopping experience.
- Company: Join a vibrant team in a dynamic retail environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for students looking for part-time work with a fun team.
- Why this job: Make people smile while gaining valuable retail experience.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 18900 - 23100 £ per year.
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in.
- Greet customers, be approachable and thank them for their custom.
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase.
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy.
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so.
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements.
- Operate a till adhering to any Company guidelines regarding tills and cash handling.
- People
- Read and adhere to all Company procedures.
- Treat all members of the team courteously and professionally.
- Keep all staff areas clean, tidy and safe as instructed by the store management.
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies.
- Product
- Merchandise and display stock in accordance to any specific Company and management instructions.
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner.
- Give feedback to management on any customer requests made to you for products.
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean.
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience.
- Assist with unloading of deliveries and storage of stock.
- Assist with the maintenance of the stock room.
- Assist with stocktakes, which may include working outside of the stores normal trading hours.
- General
- Undertake any reasonable requests from the store management or company in line with business demand.
Sales Assistant Solihull (0484) employer: Cardsdirect
At Cardsdirect, we pride ourselves on being an excellent employer by fostering a vibrant work culture that prioritises teamwork and customer satisfaction. Located in Leyfields, our store offers competitive benefits, ongoing training, and opportunities for career advancement, making it an ideal place for those looking to grow in the retail sector while making a meaningful impact on customer experiences.
