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For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and ensure a welcoming shopping experience.
- Company: Join a vibrant retail team in the heart of Redditch, dedicated to customer satisfaction.
- Benefits: Enjoy flexible part-time hours and a fun work environment that values your input.
- Why this job: Be part of a team that prioritises smiles and great service while gaining valuable retail experience.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for helping others!
- Other info: Opportunity to learn and grow within the company while making a positive impact on customers.
Unit 40, Evesham Walk, Kingfisher Centre, Redditch. B97 4EX
NMW / NLW
Permanent
Part-time
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in.
- Greet customers, be approachable and thank them for their custom.
- Spend time with customers, ensuring they have received all help needed in making their purchase.
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy.
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as requested.
- Work with the store management to maximise sales and offer constructive ideas for improvements.
- Operate a till adhering to Company guidelines regarding tills and cash handling.
- People
- Read and adhere to all Company procedures.
- Treat all members of the team courteously and professionally.
- Keep all staff areas clean, tidy and safe as instructed by store management.
- Assist the store manager in training new team members on procedures and policies.
- Product
- Merchandise and display stock according to Company and management instructions.
- Minimise stock loss through theft and damages by being vigilant to suspicious activity and handling stock responsibly.
- Provide feedback to management on customer requests for products.
- Maintain displays that you are responsible for, ensuring they are fully stocked, neat, tidy and clean.
- Maintain a high level of merchandising throughout the store for an attractive shopping experience.
- Assist with unloading deliveries and stock storage.
- Assist with stock room maintenance.
- Assist with stocktakes, which may include working outside of normal trading hours.
- General
- Undertake any reasonable requests from store management or the company in line with business demand.
Sales Assistant Redditch (0454) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Redditch (0454)
✨Tip Number 1
Familiarise yourself with the products sold in the store. Knowing the ins and outs of what you’re selling will not only boost your confidence but also help you provide exceptional customer service, which is key for this role.
✨Tip Number 2
Practice your communication skills. Being friendly and approachable is essential for a Sales Assistant. Try role-playing scenarios with friends or family to get comfortable with greeting customers and assisting them effectively.
✨Tip Number 3
Understand the importance of teamwork. Since you'll be working closely with the store manager and other team members, showing that you can collaborate well and support your colleagues will make you a standout candidate.
✨Tip Number 4
Be prepared to discuss how you would handle difficult customer situations. Think of examples from past experiences where you’ve successfully resolved issues, as this will demonstrate your problem-solving skills and commitment to customer satisfaction.
We think you need these skills to ace Sales Assistant Redditch (0454)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention how you can contribute to making customers smile and your understanding of the importance of teamwork in a retail environment.
Showcase Your Product Knowledge: In your application, mention any previous experience with merchandising or product knowledge. This will show that you understand the importance of promoting products effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardsdirect
✨Show Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to share examples of how you've provided excellent service in the past. Highlight any experiences where you went above and beyond to make a customer smile.
✨Demonstrate Product Knowledge
Familiarise yourself with the products sold in the store. During the interview, express your enthusiasm for the products and be ready to discuss how you would help customers make informed choices.
✨Emphasise Teamwork
The job requires working closely with other team members. Be sure to mention your ability to collaborate effectively and how you’ve contributed to a positive team environment in previous roles.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing stock. Think of scenarios from your past experiences that demonstrate your problem-solving skills and adherence to company policies.
