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For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and ensure a welcoming shopping experience.
- Company: Join a vibrant retail team dedicated to making customers smile through exceptional service.
- Benefits: Enjoy flexible hours, employee discounts, and a fun work environment.
- Why this job: Perfect for those who love interacting with people and want to develop valuable skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Opportunity to grow within the company and help train new team members.
The predicted salary is between 20000 - 28000 £ per year.
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times.
To offer guidance and product knowledge should customers need it.
To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
General
- Undertake any reasonable requests from the store management or company in line with business demand
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Sales Assistant Hereford (0674) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Hereford (0674)
✨Tip Number 1
Familiarise yourself with the products we sell and our company values. This will help you engage with customers effectively and demonstrate your passion for our brand during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions and show your ability to create a welcoming atmosphere.
✨Tip Number 3
Research common sales techniques and upselling strategies. Being knowledgeable about these methods will allow you to contribute ideas during your interview and demonstrate your proactive approach to maximising sales.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be ready to discuss how you can support your colleagues and contribute to a positive work environment, as this is crucial in our store culture.
We think you need these skills to ace Sales Assistant Hereford (0674)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to create a friendly atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention how you can contribute to making customers smile and your understanding of the importance of adhering to company policies and procedures.
Showcase Your Teamwork Skills: In your application, emphasise your ability to work well with others. Provide examples of how you've helped train new team members or contributed to a positive team environment in previous roles.
Highlight Your Attention to Detail: Mention your experience with merchandising and stock management. Explain how you ensure displays are neat and tidy, and how you handle stock responsibly to minimise loss.
How to prepare for a job interview at Cardsdirect
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your friendly and approachable nature during the interview.
✨Know the Products
Familiarise yourself with the products the company sells. Being knowledgeable about the items will not only help you answer questions but also show your enthusiasm for the role. Consider researching any popular products or recent promotions.
✨Emphasise Teamwork
The role involves working closely with other team members. Be prepared to discuss your experience in teamwork and how you contribute to a positive work environment. Highlight any instances where you've helped train new staff or supported colleagues.
✨Demonstrate Your Problem-Solving Skills
Retail can be unpredictable, so showcasing your ability to handle challenges is key. Think of examples where you've resolved customer issues or improved processes in previous roles, and be ready to share these during your interview.
