At a Glance
- Tasks: Engage with customers, provide product knowledge, and ensure a welcoming shopping experience.
- Company: Join a vibrant retail team in Aylesbury, dedicated to making customers smile.
- Benefits: Enjoy flexible part-time hours and a friendly work environment.
- Why this job: Perfect for those who love interacting with people and want to develop sales skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: Opportunity to grow within the company and help train new team members.
28 Friars Square Shopping Centre, Aylesbury, Buckinghamshire HP20 2QF
NMW / NLW
Permanent
Part-time
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times.
To offer guidance and product knowledge should customers need it.
To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
General
- Undertake any reasonable requests from the store management or company in line with business demand
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Sales Assistant Aylesbury (0134) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Aylesbury (0134)
✨Tip Number 1
Familiarise yourself with the products sold in the store. Knowing the ins and outs of what you’re selling will not only boost your confidence but also help you engage customers effectively, making it easier to upsell and provide excellent service.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real-life interactions and help you create that friendly, welcoming atmosphere that’s essential for this role.
✨Tip Number 3
Research the company’s values and mission statement. Understanding what the company stands for will allow you to align your approach with their expectations, especially when it comes to making customers smile and adhering to company policies.
✨Tip Number 4
Be prepared to discuss your ideas for improving sales and customer experience during the interview. Showing initiative and a proactive attitude can set you apart from other candidates and demonstrate your commitment to the role.
We think you need these skills to ace Sales Assistant Aylesbury (0134)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of your customer service experience and how you can contribute to creating a friendly atmosphere in the store.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or customer service. Use bullet points to clearly outline your achievements and responsibilities, particularly those that demonstrate your ability to make customers smile and promote products.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Cardsdirect
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your friendly and approachable nature during the interview.
✨Know the Products
Familiarise yourself with the products the company sells. Being knowledgeable about the items will not only help you answer questions but also show your enthusiasm for the role and your commitment to helping customers make informed choices.
✨Demonstrate Team Spirit
The role involves working closely with other team members. Be prepared to discuss how you’ve collaborated with colleagues in previous jobs, and highlight your willingness to support new team members as they learn the ropes.
✨Emphasise Health and Safety Awareness
Understanding and adhering to health and safety policies is essential. Be ready to talk about any relevant experience you have in maintaining a safe environment, and express your commitment to following company procedures.