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For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and ensure a welcoming shopping experience.
- Company: Join a vibrant retail team dedicated to making customers smile in Ashford.
- Benefits: Enjoy flexible part-time hours and a friendly work environment.
- Why this job: Be part of a fun team that values customer service and teamwork.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: Opportunity to learn and grow within the company while having fun.
43-44 County Square, Ashford, Kent TN23 1YE
NMW / NLW
Permanent
Part-time
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times.
To offer guidance and product knowledge should customers need it.
To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
General
- Undertake any reasonable requests from the store management or company in line with business demand
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Sales Assistant Ashford (0364) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Ashford (0364)
✨Tip Number 1
Familiarise yourself with the products we sell and our customer service approach. Being knowledgeable about our offerings will help you engage with customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail-like scenario. This will help you feel more comfortable greeting customers and providing assistance, which is key to making them smile.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you've collaborated with others. Highlighting your capacity to support new team members and contribute to a positive work environment will resonate well with us.
✨Tip Number 4
Be prepared to share ideas on how to enhance customer experience or boost sales during your interview. Demonstrating your proactive mindset and willingness to contribute to our success will set you apart from other candidates.
We think you need these skills to ace Sales Assistant Ashford (0364)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention how you can contribute to making customers smile and your understanding of the importance of teamwork in a retail environment.
Showcase Relevant Skills: Emphasise skills such as communication, teamwork, and problem-solving in your application. These are crucial for a Sales Assistant role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Cardsdirect
✨Show Your Customer Service Skills
As a Sales Assistant, your ability to provide outstanding customer service is crucial. Be prepared to share examples of how you've made customers smile in previous roles or how you would handle difficult situations with grace and professionalism.
✨Know the Products
Familiarise yourself with the products the company sells. During the interview, demonstrate your product knowledge and express your enthusiasm for helping customers find what they need. This shows that you're proactive and genuinely interested in the role.
✨Emphasise Teamwork
The role involves working closely with other team members. Highlight your experience in collaborative environments and how you contribute to a positive team atmosphere. Mention any instances where you've helped train new staff or supported colleagues.
✨Be Ready to Discuss Health and Safety
Understanding health and safety protocols is essential in retail. Be prepared to discuss how you would ensure a safe shopping environment for customers and staff. This could include your approach to handling stock and being vigilant against theft.
