At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join a vibrant retail team focused on making customers smile.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for students looking for part-time work with flexible hours.
- Why this job: Be a key player in creating an amazing shopping experience while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
Permanent Part-time Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the manager's absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e. wage costs.
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a proactive role in recommending ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Leeds Merrion (0723) employer: Cardsdirect
Join our vibrant team in Leeds Merrion, where we prioritise a positive work culture and exceptional customer service. As a Key Holding Sales Assistant, you'll enjoy flexible part-time hours with opportunities for growth and development, all while contributing to a friendly environment that aims to make every customer smile. We value our employees and provide comprehensive training, ensuring you have the tools to succeed and thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Leeds Merrion (0723)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people smile, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, training opportunities, and how success is measured in the store. It’ll make you stand out as someone who’s genuinely keen on the position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you’re serious about joining the team and contributing to our mission of making people smile.
We think you need these skills to ace Key Holding Sales Assistant Leeds Merrion (0723)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service.
Tailor Your Application:Make sure to tailor your application to the Key Holding Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention how you can help us make people smile!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Cardsdirect
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can make people smile through your service, as this aligns perfectly with the company's ethos.
✨Demonstrate Leadership Potential
Since you'll be deputising in the absence of the Store Manager, it's important to showcase your leadership skills. Think of instances where you've led a team or taken initiative. Be ready to discuss how you can motivate and develop your colleagues to maximise sales.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how success is measured. This shows that you're not just looking for any job, but that you're keen on contributing to their specific objectives.
