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For Companies At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and maximise sales.
- Company: Join a dynamic retail company focused on customer satisfaction and team development.
- Benefits: Flexible hours, potential for increased hours during peak times, and a supportive work environment.
- Why this job: Great opportunity to develop leadership skills while making customers smile every day!
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Weekend work is essential, with opportunities for growth within the company.
23 Jubilee Way, The Parishes, Scunthorpe. DN15 6RB
NMW / NLW
Permanent
Part-time
Hours: 0 – 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets.
To deputise in the Store & Deputy Managers\’ absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.
To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements
- In the manager\’s absence, prepare and submit all sales information to Head Office in an accurate and timely fashion
People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood
- Assist with recruitment of Team Members
- Help the store manager ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
- Ensure all controllable costs are kept within or below set budgets, e.g., wage costs
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times
Product
- Merchandise and display stock to maximise sales and in accordance with any specific Company instructions
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock responsibly
- Take a proactive role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
- Where possible, ensure adequate stock is on hand to exceed sales targets
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience
General
- Perform opening / closing & Cashing up duties as required
Undertake any reasonable requests from the Store Manager or Company in line with business demand
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Key Holding Sales Assistant Scunthorpe (0773) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Scunthorpe (0773)
✨Tip Number 1
Familiarise yourself with the store's products and services. Understanding what you’re selling will not only help you in customer interactions but also show your enthusiasm for the role during any discussions.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated a team in the past. This is crucial as the role involves supervising and training team members, so be ready to discuss your experience in this area.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to make a customer smile, as this aligns perfectly with the company’s ethos.
✨Tip Number 4
Show your understanding of health and safety policies. Be prepared to talk about how you’ve ensured a safe environment in previous roles, as this is a key responsibility in the position.
We think you need these skills to ace Key Holding Sales Assistant Scunthorpe (0773)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to motivate a team and exceed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how you can contribute to making people smile and improving store performance.
Highlight Relevant Skills: Emphasise skills such as communication, training, and merchandising in your application. These are crucial for the Key Holding Sales Assistant role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardsdirect
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, customer service is paramount. Be prepared to share specific examples of how you've provided outstanding service in the past. Highlight your ability to make customers smile and how you can motivate your team to do the same.
✨Demonstrate Leadership Potential
Since this role involves supervising and training team members, it's important to convey your leadership skills. Discuss any previous experience where you've led a team or taken on additional responsibilities, especially in the absence of a manager.
✨Understand the Company Policies
Familiarise yourself with the company's health and safety policies, as well as their merchandising standards. During the interview, show that you understand the importance of these policies and how you would enforce them within the team.
✨Prepare Ideas for Maximising Sales
Think about ways to improve sales and customer experience in the store. Be ready to discuss your ideas during the interview, as this shows initiative and a proactive approach to the role. Mention any relevant experiences where you've successfully contributed to sales growth.
