At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct in Hull City Centre, a vibrant retail environment.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Other info: Perfect for students looking for part-time work with growth potential.
- Why this job: Make people smile while developing your leadership skills in retail.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
Cards Direct Hull City Centre
5 Grand Buildings, Jameson Street HULL. HU1 3JX
Salary: NMW / NLW
Type: Permanent, Part-time
Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service: Set the highest possible standards of customer service and ensure all members of the team deliver the same. Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy. Work with the store manager to maximise sales and offer ideas and recommendations for improvements. In the manager's absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People: Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store. Communicate effectively with the store team to ensure all company information and policies are relayed and understood. Help with recruitment of Team Members. Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork. Ensure all controllable costs are kept within or below set budgets i.e. wage costs. Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product: Merchandise and display stock to maximise sales and in accordance to any specific Company instructions. Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner. Take a proactive role in recommending ranges and products to the store manager that will fulfil local customer needs. Where possible ensure adequate stock is on hand to exceed sales targets. Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General: Perform opening / closing & cashing up duties as required. Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Hull City Centre (0743) employer: Cardsdirect
At Cardsdirect, we pride ourselves on being an excellent employer by fostering a vibrant work culture that prioritises teamwork and customer satisfaction. Located in Leyfields, our store offers competitive benefits, ongoing training, and opportunities for career advancement, making it an ideal place for those looking to grow in the retail sector while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Hull City Centre (0743)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cardsdirect, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Key Holding Sales Assistant Hull City Centre (0743)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cardsdirect that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cardsdirect will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cardsdirect and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cardsdirect
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cardsdirect, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cardsdirect!
