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For Companies At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct in a vibrant shopping centre environment.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Why this job: Make people smile while developing your leadership skills in retail.
- Qualifications: Customer service experience and a passion for teamwork.
- Other info: Great opportunity for career growth in a supportive environment.
Cards Direct Horsham
34 Swan Walk Shopping Centre, Horsham, West Sussex RH12 1HQ
NMW / NLW
Permanent
Part-time
Hours: 0 – 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.
To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.
To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all…. MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion
People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood
- Help with recruitment of Team Members
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
- Ensure all controllable costs are kept within or below set budgets i.e wage costs
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times
Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
- Where possible ensure adequate stock is on hand to exceed sales targets
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience
General
- Perform opening / closing & Cashing up duties as required
Undertake any reasonable requests from the Store Manager or Company in line with business demand
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Key Holding Sales Assistant Horsham (0373) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Horsham (0373)
✨Tip Number 1
Get to know the store and its vibe! Pop in for a chat with the team before applying. This way, you can show your enthusiasm and understanding of what makes Cards Direct special when you do apply.
✨Tip Number 2
When you get an interview, be ready to share how you can make people smile! Think of examples from your past experiences where you delivered outstanding customer service or motivated a team.
✨Tip Number 3
Show off your teamwork skills! Talk about how you've helped train or support others in previous roles. This will highlight your ability to lead and develop a team, which is key for this position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your interest and keeping you top of mind for the hiring team.
We think you need these skills to ace Key Holding Sales Assistant Horsham (0373)
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can make people smile and provide outstanding service, just like we do at StudySmarter!
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about specific situations where you’ve maximised sales or trained team members. We love seeing real examples that show how you can contribute to our team.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cardsdirect
✨Know the Company Inside Out
Before your interview, make sure you research Cards Direct thoroughly. Understand their values, products, and customer service approach. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can contribute to making people smile, as this is a core part of the job.
✨Demonstrate Leadership Potential
Since you'll be deputising in the absence of the Store Manager, it's important to showcase your leadership skills. Think of instances where you've motivated a team or taken charge of a situation. Be ready to discuss how you can help train and develop your colleagues.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how success is measured. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
