At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment in Hemel Hempstead.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Other info: Great opportunity for career growth and personal development.
- Why this job: Make people smile while developing your leadership skills in a dynamic setting.
- Qualifications: Customer service experience and a passion for teamwork.
Cards Direct Hemel Hempstead
Unit 25, The Marlowes Shopping Centre, Hemel Hempstead, Hertfordshire HP1 1DX
NMW / NLW
Permanent
Part-time
Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods.Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.
To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.
To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion
People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood
- Help with recruitment of Team Members
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
- Ensure all controllable costs are kept within or below set budgets i.e wage costs
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times
Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
- Where possible ensure adequate stock is on hand to exceed sales targets
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience
General
- Perform opening / closing & Cashing up duties as required
Undertake any reasonable requests from the Store Manager or Company in line with business demand
Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Unspent criminal convictions*
Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select \'none\'.
Medical Conditions*
Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select \'none\'.
If you require any reasonable adjustments for any further part of the recruitment process, please state below
I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated.
By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website).
If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Key Holding Sales Assistant Hemel Hempstead (0083) employer: Cardsdirect
At Cards Direct Hemel Hempstead, we pride ourselves on fostering a vibrant and supportive work culture where every team member is encouraged to shine. With flexible working hours, opportunities for personal development, and a commitment to delivering exceptional customer service, we ensure that our employees not only contribute to our success but also grow alongside the company. Join us in creating a positive shopping experience that makes people smile, all while enjoying the dynamic environment of The Marlowes Shopping Centre.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Hemel Hempstead (0083)
✨Tip Number 1
Get to know the store! Before your interview, pop into Cards Direct and check out the vibe. Chat with the team, see how they interact with customers, and get a feel for the products. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on how you'd handle customer service scenarios or team dynamics, as these are key for the Key Holding Sales Assistant role. The more comfortable you are, the better you'll shine in the real deal!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm for making people smile come through. Share examples of how you've gone above and beyond for customers in the past. Remember, they want someone who can lead the team and create a positive atmosphere.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role. And hey, apply through our website for a smoother process!
We think you need these skills to ace Key Holding Sales Assistant Hemel Hempstead (0083)
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for making people smile and providing top-notch customer service.
Tailor Your Application:Make sure to tailor your application to highlight your relevant experience and skills. If you've got a knack for merchandising or training others, shout about it! We love seeing how you can contribute to our team.
Check Your Details:Before hitting that submit button, double-check all your details. Accuracy is key, especially when it comes to your availability and any medical conditions. We want everything to be spot on!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Cardsdirect
✨Know the Company Inside Out
Before your interview, take some time to research Cards Direct. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can contribute to making people smile, which is at the heart of this role.
✨Demonstrate Leadership Potential
Since you'll be deputising in the absence of the Store Manager, it's important to showcase your leadership skills. Think of instances where you've motivated a team or taken charge of a situation. Be ready to discuss how you can help train and develop your colleagues.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.
