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For Companies At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment in Haywards Heath.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Other info: Great opportunity for career growth and to work in a dynamic team.
- Why this job: Make people smile while developing your leadership skills in retail.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Cards Direct Haywards Heath
Unit 8 The Orchards, Haywards Heath, West Sussex RH16 3TH
Type: Permanent, Part-time
Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the manager's absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e. wage costs.
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a proactive role in recommending ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Haywards Heath (0193) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Haywards Heath (0193)
✨Tip Number 1
Get to know the store! Before your interview, pop into Cards Direct and observe how the team interacts with customers. This will give you a feel for their vibe and help you tailor your approach when you chat with them.
✨Tip Number 2
Show off your customer service skills! During your interview, share specific examples of how you've made customers smile in the past. We love hearing about real experiences that highlight your ability to deliver outstanding service.
✨Tip Number 3
Be proactive! If you have ideas on how to maximise sales or improve the store's atmosphere, don’t hold back. Presenting your thoughts shows initiative and that you're already thinking like a team leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cards Direct team and ready to contribute to making people smile!
We think you need these skills to ace Key Holding Sales Assistant Haywards Heath (0193)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you can make people smile and create a welcoming environment for our customers!
Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. We love seeing how you've maximised sales or trained team members in the past!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. Show us why you're the perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Cardsdirect
✨Know Your Customer Service Basics
Since this role is all about delivering outstanding customer service, brush up on your customer service principles. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of making people smile!
✨Showcase Your Team Leadership Skills
As a Key Holding Sales Assistant, you'll need to motivate and develop the store team. Prepare to discuss any previous leadership roles or experiences where you helped train or supervise others. Highlight how you can contribute to a positive team environment.
✨Be Ready with Sales Ideas
The job involves maximising sales and suggesting improvements. Come prepared with a few ideas on how to boost sales in a retail environment. This could be anything from merchandising strategies to promotional ideas that cater to local customer needs.
✨Understand Health and Safety Policies
Familiarise yourself with basic health and safety practices relevant to retail. Be ready to discuss how you would ensure a safe environment for both staff and customers. This shows that you take responsibility seriously and are proactive about safety.