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For Companies At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail company focused on making people smile.
- Benefits: Flexible hours, potential for increased hours during peak times, and a fun work environment.
- Why this job: Great opportunity to develop leadership skills while creating a positive shopping experience.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Weekend work is essential, and you'll be part of a supportive team.
Cards Direct Enfield
15 Hatton Walk, Unit 19 Palace Exchange, Enfield, London EN2 6BP
Permanent Part-time
Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximize sales and exceed targets. To deputize in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping, and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices, and the service.
Summary of Key Responsibilities- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximize sales and offer ideas and recommendations for improvements.
- In the manager's absence, prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximize their personal potential and in turn maximize the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health and Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e., wage costs.
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximize sales and in accordance with any specific Company instructions.
- Minimize stock loss through theft and damages by training staff to be vigilant and handle stock responsibly.
- Take a proactive role in RECOMMENDING ranges and products to the store manager that will fulfill local customer needs.
- Where possible, ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening/closing & cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Enfield (0355) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Enfield (0355)
✨Tip Number 1
Familiarise yourself with the company culture and values of Cards Direct. Understanding their commitment to customer service and team motivation will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to lead a team and deliver exceptional customer service. Highlighting specific instances where you've motivated others or exceeded sales targets can set you apart.
✨Tip Number 3
Show your enthusiasm for the role by engaging with the store's products and services before your interview. Being knowledgeable about what they offer will allow you to speak confidently about how you can contribute to maximising sales.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable in preparing for your application and interview.
We think you need these skills to ace Key Holding Sales Assistant Enfield (0355)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Key Holding Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to exceed sales targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided outstanding customer service or led a team in previous positions, and explain why you would be a great fit for this role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Cardsdirect
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a positive shopping experience and make people smile.
✨Demonstrate Leadership Potential
Since this role involves supervising and training team members, be ready to discuss your leadership experiences. Share instances where you've motivated a team or taken charge in the absence of a manager, showcasing your ability to lead effectively.
✨Understand the Importance of Merchandising
Familiarise yourself with merchandising techniques and be prepared to discuss how you would display products to maximise sales. Mention any relevant experience you have in maintaining store standards and creating an attractive shopping environment.
✨Be Ready to Discuss Sales Strategies
Think about ways to improve sales and customer engagement. Be prepared to share your ideas on how to maximise sales and manage stock effectively. This shows that you're proactive and invested in the success of the store.
