At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail company focused on making people smile.
- Benefits: Flexible hours, part-time work, and a fun team environment.
- Other info: Weekend availability is essential; perfect for students looking for flexible work.
- Why this job: Great opportunity to develop leadership skills while creating a positive shopping experience.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
Cards Direct Borehamwood
NMW / NLW
Permanent
Part-time
Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods.Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.
To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.
To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion
People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood
- Help with recruitment of Team Members
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
- Ensure all controllable costs are kept within or below set budgets i.e wage costs
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times
Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
- Where possible ensure adequate stock is on hand to exceed sales targets
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience
General
- Perform opening / closing & Cashing up duties as required
Undertake any reasonable requests from the Store Manager or Company in line with business demand
Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Monday
Tuesday
Thursday
Friday
Saturday
Sunday
Preferred Type Of Work*
Please State How Many Hours*
Unspent criminal convictions*
Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'.
None
Medical Conditions*
Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'.
File type: .doc, .docx, .dotx, .docm, .dotm, google docs, pages or .pdf
If you require any reasonable adjustments for any further part of the recruitment process, please state below
I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated.
Agree
By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website).
If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
#J-18808-LjbffrKey Holding Sales Assistant Borehamwood (0433) employer: Cardsdirect
At Cards Direct in Borehamwood, we pride ourselves on fostering a vibrant work culture that prioritises customer satisfaction and team development. As a Key Holding Sales Assistant, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to make a real impact by leading a dedicated team to deliver exceptional service. Join us to be part of a company that values your contributions and encourages you to bring smiles to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Borehamwood (0433)
✨Tip Number 1
Familiarise yourself with the store's products and services. Understanding what you’re selling will not only help you provide better customer service but also show your enthusiasm for the role during any interviews.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated or trained team members in previous roles. This will highlight your ability to step up in the absence of the Store Manager.
✨Tip Number 3
Be prepared to discuss your ideas for improving sales and customer experience. Showing that you can think critically about the business will impress the hiring managers.
✨Tip Number 4
Make sure to highlight your availability, especially for weekends and peak periods. Flexibility is key in retail, and demonstrating your willingness to work when needed can set you apart from other candidates.
We think you need these skills to ace Key Holding Sales Assistant Borehamwood (0433)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Key Holding Sales Assistant.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to exceed sales targets.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have provided outstanding customer service or led a team in the past, and explain why you would be a great fit for the store.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Cardsdirect
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a positive shopping experience and make people smile!
✨Demonstrate Leadership Potential
Since you'll be deputising in the absence of the Store Manager, it's important to show your leadership skills. Discuss any experiences where you've led a team or taken initiative, and how you can motivate others to achieve sales targets.
✨Know the Company and Its Products
Familiarise yourself with Cards Direct and their product range. Be ready to discuss how you would recommend products to meet local customer needs and how you can contribute to maximising sales through effective merchandising.
✨Prepare for Health and Safety Questions
Understanding health and safety policies is key in this role. Be prepared to discuss how you would ensure a safe environment for both staff and customers, and any relevant experiences you have in maintaining safety standards.
