At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment focused on making people smile.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for students looking for part-time work with flexible hours.
- Why this job: Be part of a fun team that values creativity and customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
Cards Direct Bognor Regis
Permanent Part-time
Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the manager's absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e. wage costs.
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a proactive role in recommending ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Bognor Regis (0563) employer: Cardsdirect
At Cards Direct Bognor Regis, we pride ourselves on fostering a vibrant and supportive work environment where every team member is encouraged to shine. With flexible part-time hours and opportunities for personal development, we empower our employees to deliver exceptional customer service while enjoying a fulfilling work-life balance. Join us in making people smile through our products and service, all within a friendly and dynamic team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Bognor Regis (0563)
✨Tip Number 1
Get to know the store and its products before your interview. Familiarise yourself with what they sell and think about how you can contribute to making people smile through excellent customer service.
✨Tip Number 2
Practice your communication skills! Being able to effectively communicate with the team and customers is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show your enthusiasm for the role during the interview. Let them know you’re excited about the opportunity to lead a team and help maximise sales while keeping the store a safe and welcoming place.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Key Holding Sales Assistant Bognor Regis (0563)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in delivering top-notch customer service. We want to see how you can make people smile and create a welcoming environment for customers.
Be Clear About Your Availability:Since this role involves weekend working and flexible hours, let us know your availability upfront. It helps us understand how you can fit into our team and meet the store's needs.
Demonstrate Team Leadership:If you've had any experience supervising or training others, be sure to mention it! We’re looking for someone who can motivate and develop the team, so share your leadership stories.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cardsdirect
✨Know Your Customer Service Basics
Since this role is all about delivering outstanding customer service, brush up on the key principles of great service. Think about examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview!
✨Showcase Your Team Leadership Skills
As a Key Holding Sales Assistant, you'll be supervising and training team members. Prepare to discuss your leadership style and any relevant experiences. Highlight how you've motivated others in previous roles and how you can contribute to a positive team environment.
✨Understand the Importance of Sales Targets
Familiarise yourself with sales strategies and how they impact store performance. Be prepared to discuss how you would help maximise sales and offer ideas for improvements. Showing that you understand the business side of things will impress the interviewers.
✨Be Ready to Talk About Merchandising
Merchandising is key in this role, so think about how you would display products to attract customers. Bring examples of effective merchandising you've seen or implemented before. This shows you're proactive and have an eye for detail, which is crucial for maintaining high standards in the store.
