At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment in Blackpool.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Other info: Opportunity for growth and to work in a dynamic, supportive team.
- Why this job: Make people smile while developing your leadership skills in retail.
- Qualifications: Passion for customer service and teamwork; retail experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
Cards Direct Blackpool 26-28 Victoria St, Blackpool FY1 4RW
NMW / NLW Permanent Part-time Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e wage costs.
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & Cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Blackpool (0893) employer: Cardsdirect
At Cards Direct Blackpool, we pride ourselves on being an exceptional employer that values our team members and fosters a positive work culture. With flexible part-time hours and opportunities for personal growth, we encourage our staff to develop their skills while delivering outstanding customer service in a vibrant retail environment. Join us in making people smile every day, as we create a supportive atmosphere where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Blackpool (0893)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cards Direct's social media and website. This will help you understand their vibe and show that you're genuinely interested in making people smile.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your commitment to outstanding service during the interview.
✨Tip Number 3
Be ready to talk about teamwork! Since you'll be supervising and training others, prepare to discuss how you've motivated a team in the past. Show us how you can lead by example and keep spirits high!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to remind them of your enthusiasm for the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Key Holding Sales Assistant Blackpool (0893)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service.
Tailor Your Application:Make sure to tailor your application to the Key Holding Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your ability to motivate a team and exceed sales targets!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points for key achievements and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Cardsdirect
✨Know the Company Inside Out
Before your interview, make sure you research Cards Direct thoroughly. Understand their values, products, and customer service approach. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can motivate others to do the same, as teamwork is key in this position.
✨Demonstrate Leadership Potential
As a Key Holding Sales Assistant, you'll need to step up in the absence of the Store Manager. Think of situations where you've taken the lead or helped train others. Highlight your ability to communicate effectively and manage a team, even if it's just in a small way.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how success is measured. This shows that you're not only interested in the job but also in contributing to the store's success and making people smile.
