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For Companies At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail brand focused on making people smile.
- Benefits: Flexible hours, potential for increased hours during peak times, and a fun work environment.
- Why this job: Great opportunity to develop leadership skills while creating a positive shopping experience.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Weekend work is essential, and you'll be part of a supportive team.
Key Holding Sales Assistant Aylesbury (0133)
Cards Direct Aylesbury
28 Friars Square Shopping Centre, Aylesbury, Buckinghamshire HP20 2QF
NMW / NLW
Permanent
Part-time
Hours: 0 – 16 hrs per week with flex up to 30hrs at peak periods.Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.
To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.
To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion
People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood
- Help with recruitment of Team Members
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork
- Ensure all controllable costs are kept within or below set budgets i.e wage costs
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times
Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs
- Where possible ensure adequate stock is on hand to exceed sales targets
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience
General
- Perform opening / closing & Cashing up duties as required
Undertake any reasonable requests from the Store Manager or Company in line with business demand
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Key Holding Sales Assistant Aylesbury (0133) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Aylesbury (0133)
✨Tip Number 1
Familiarise yourself with the store's products and services. Understanding what you’re selling will not only help you in customer interactions but also show your enthusiasm for the role during any discussions.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated a team in the past. This is crucial as you'll be expected to lead the team in the absence of the Store Manager.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to make a customer smile, as this aligns perfectly with the company’s ethos.
✨Tip Number 4
Show your understanding of health and safety policies. Be ready to explain how you would ensure a safe environment for both staff and customers, which is a key responsibility of the role.
We think you need these skills to ace Key Holding Sales Assistant Aylesbury (0133)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to motivate a team and exceed sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a positive shopping experience. Mention how you can contribute to making people smile, as this is a key aspect of the role.
Highlight Relevant Skills: Emphasise skills such as communication, training, and merchandising in your application. These are crucial for the Key Holding Sales Assistant position and will show that you understand the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cardsdirect
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a positive shopping experience.
✨Demonstrate Leadership Potential
Since this role involves supervising team members, it's important to convey your leadership skills. Discuss any past experiences where you led a team or trained new staff, and how you motivated them to achieve their best.
✨Understand the Company’s Values
Familiarise yourself with the company's mission and values before the interview. Be ready to explain how your personal values align with theirs, especially regarding customer satisfaction and teamwork.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing stock loss. Think of relevant scenarios from your past experience and how you successfully navigated them.
