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- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment in Haywards Heath.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for students seeking part-time work with potential for growth.
- Why this job: Make people smile while developing your leadership skills in a fun atmosphere.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
Cards Direct Haywards Heath Unit 8 The Orchards, Haywards Heath, West Sussex RH16 3TH
NMW / NLW Permanent Part-time Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e wage costs.
- Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & Cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Haywards Heath (0193) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holding Sales Assistant Haywards Heath (0193)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people smile, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories when you meet us!
✨Tip Number 3
Show off your teamwork spirit! This job involves leading and training others, so be ready to share how you’ve worked with a team before. Highlight any leadership roles or training experiences you've had – we love a proactive attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Let’s make those smiles happen together!
We think you need these skills to ace Key Holding Sales Assistant Haywards Heath (0193)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you can make people smile and create a welcoming environment for our customers!
Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. We love seeing concrete examples of how you've maximised sales or trained team members in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. Show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cardsdirect
✨Know the Company Inside Out
Before your interview, take some time to research Cards Direct. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, delivering outstanding customer service is crucial. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your ability to make people smile, which is a key part of the job.
✨Be Ready to Discuss Team Leadership
Since you'll be supervising and training team members, think about your leadership style. Be prepared to discuss how you motivate others and handle challenges within a team. Highlight any relevant experiences that showcase your ability to lead effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or training opportunities. This shows you're engaged and serious about contributing to the team, plus it gives you valuable insights into the role.