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For Companies At a Glance
- Tasks: Deliver exceptional customer service and help create a welcoming shopping atmosphere.
- Company: Join a vibrant retail team in Cheltenham focused on making customers smile.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a fun team while gaining valuable retail experience.
- Qualifications: No prior experience needed, just a passion for helping others!
- Other info: Great chance to learn and grow in a supportive environment.
The predicted salary is between 950 - 1167 ÂŁ per month.
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
- People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
- Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
- General
- Undertake any reasonable requests from the store management or company in line with business demand
Sales Assistant Cheltenham (0644) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Cheltenham (0644)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member, focusing on greeting customers and upselling products. The more comfortable you are, the more natural it will feel when you're in the real deal.
✨Tip Number 3
When you get the chance to meet the team, be friendly and approachable. Remember, they’re looking for someone who can make customers smile, so show off your personality and enthusiasm. A positive attitude goes a long way!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they want in a Sales Assistant.
We think you need these skills to ace Sales Assistant Cheltenham (0644)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can make people smile, just like in the job description. Don’t be afraid to show your enthusiasm for customer service and sales.
Tailor Your Application: Make sure to tailor your application to the role of Sales Assistant. Highlight any relevant experience you have in customer service or sales, and mention how you can contribute to creating a friendly atmosphere in our store.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cardsdirect
✨Know Your Products
Familiarise yourself with the products the store sells. Being able to discuss features and benefits will show your enthusiasm and product knowledge, which is key for a Sales Assistant role.
✨Customer Service Mindset
Prepare examples of how you've provided excellent customer service in the past. Think about times when you made someone smile or went the extra mile to help a customer. This will demonstrate your commitment to creating a welcoming atmosphere.
✨Practice Your Approach
Role-play common customer interactions with a friend or family member. Practising how to greet customers and handle queries will help you feel more confident during the interview and showcase your approachability.
✨Show Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you've supported colleagues or contributed to a positive work environment. This aligns with the company's emphasis on treating team members courteously and professionally.