At a Glance
- Tasks: Deliver exceptional customer service and help create a welcoming shopping atmosphere.
- Company: Join a vibrant team in a dynamic retail environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make people smile while gaining valuable retail experience.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
- Other info: Be part of a supportive team and enjoy a fun work culture.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in
- Greet customers, be approachable and thank them for their custom
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
- Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
- Operate a till adhering to any Company guidelines regarding tills and cash handling
- People
- Read and adhere to all Company procedures
- Treat all members of the team courteously and professionally
- Keep all staff areas clean, tidy and safe as instructed by the store management
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies
- Product
- Merchandise and display stock in accordance to any specific Company and management instructions
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
- Give feedback to management on any customer requests made to you for products
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
- Assist with unloading of deliveries and storage of stock
- Assist with the maintenance of the stock room
- Assist with stocktakes, which may include working outside of the stores normal trading hours
- General
- Undertake any reasonable requests from the store management or company in line with business demand
Sales Assistant Bridgend (0794) employer: Cardsdirect
Contact Detail:
Cardsdirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Bridgend (0794)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This way, you can show how you fit right in and can help make people smile!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle a tricky customer situation. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and approachable. It’s all about making that great first impression, just like you would with customers in-store.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join the team. Plus, it makes it easier for us to find you!
We think you need these skills to ace Sales Assistant Bridgend (0794)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for making people smile and providing great customer service.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to creating a friendly and welcoming atmosphere in our store.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cardsdirect
✨Know Your Products
Before the interview, make sure you’re familiar with the products the store sells. This will help you answer questions confidently and show that you’re genuinely interested in the role. Think about how you can upsell or promote products based on your knowledge.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to create a friendly and welcoming atmosphere, which is key for this role.
✨Show Enthusiasm
During the interview, let your passion for making people smile shine through. Smile, maintain eye contact, and be approachable. Employers want to see that you’re excited about the opportunity to work with customers and contribute positively to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training for new staff, or how they measure success in customer service. This shows that you’re engaged and serious about the position.