At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment in Bognor Regis.
- Benefits: Flexible hours, competitive pay, and a fun work atmosphere.
- Other info: Great opportunity for personal growth and career advancement.
- Why this job: Make people smile while developing your leadership skills in a supportive team.
- Qualifications: Passion for customer service and teamwork; retail experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
Cards Direct Bognor Regis
Permanent Part-time Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the manager's absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e. wage costs.
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a proactive role in recommending ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Bognor Regis (0563) employer: Cardsdirect
At Cards Direct Bognor Regis, we pride ourselves on being an exceptional employer that values our team members and fosters a positive work culture. With flexible part-time hours, opportunities for personal development, and a commitment to outstanding customer service, we create an environment where employees can thrive while making a meaningful impact in the community. Join us in our mission to make people smile through our products and service, all while enjoying the unique charm of Bognor Regis.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Bognor Regis (0563)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people smile, think of examples where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your teamwork spirit! Highlight any experience you have in leading or training others. The store manager will want to see that you can motivate the team and keep everyone on track.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Cards Direct.
We think you need these skills to ace Key Holding Sales Assistant Bognor Regis (0563)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in delivering top-notch customer service. We want to see how you can make people smile and create a welcoming environment for customers.
Be Specific About Your Experience:When detailing your previous roles, focus on specific achievements and responsibilities that relate to the job. We love seeing how you've maximised sales or trained team members in past positions.
Keep It Neat and Professional:Your application should be tidy and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-organised application that reflects your attention to detail.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting role.
How to prepare for a job interview at Cardsdirect
✨Know Your Customer Service Basics
Since this role is all about delivering outstanding customer service, brush up on the key principles of great service. Think about examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview!
✨Showcase Your Team Leadership Skills
As a Key Holding Sales Assistant, you'll be supervising and training team members. Prepare to discuss your leadership style and any relevant experiences. Highlight how you've motivated others in previous roles and how you can contribute to a positive team environment.
✨Understand the Importance of Sales Targets
Familiarise yourself with sales strategies and how they impact store performance. Be prepared to discuss how you would help maximise sales and offer ideas for improvement. Showing that you understand the business side of things will impress the interviewers.
✨Be Ready to Talk About Health and Safety
Health and safety is crucial in retail. Brush up on basic health and safety policies and think about how you would ensure compliance in the store. Being knowledgeable in this area shows that you take responsibility seriously and care about the well-being of both customers and staff.
