At a Glance
- Tasks: Sell products and deliver outstanding customer service while making people smile.
- Company: Join a vibrant team in a friendly retail environment.
- Benefits: Flexible hours, employee discounts, and a fun workplace culture.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Be the reason customers leave with a smile and great products.
- Qualifications: No experience needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Reporting To: Store Manager / Assistant Manager
To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all...MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
- Customer Service
- Create a friendly, welcoming and professional atmosphere for customers to shop in.
- Greet customers, be approachable and thank them for their custom.
- Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase.
- Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy.
- Promote any Company marketing initiatives such as "Upsell products" or vouchers, as and when requested to do so.
- Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements.
- Operate a till adhering to any Company guidelines regarding tills and cash handling.
- People
- Read and adhere to all Company procedures.
- Treat all members of the team courteously and professionally.
- Keep all staff areas clean, tidy and safe as instructed by the store management.
- Help the store manager in the training of new members of the team, helping them to understand procedures and policies.
- Product
- Merchandise and display stock in accordance to any specific Company and management instructions.
- Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner.
- Give feedback to management on any customer requests made to you for products.
- Keep all displays that you are responsible for, fully stocked, neat, tidy and clean.
- Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience.
- Assist with unloading of deliveries and storage of stock.
- Assist with the maintenance of the stock room.
- Assist with stocktakes, which may include working outside of the stores normal trading hours.
- General
- Undertake any reasonable requests from the store management or company in line with business demand.
Sales Assistant Blackburn (0864) employer: Cardsdirect
As a Sales Assistant at our Blackburn location, you will be part of a vibrant team dedicated to creating a welcoming shopping experience that makes customers smile. We pride ourselves on fostering a supportive work culture that encourages personal growth and development, offering training opportunities to enhance your skills. With competitive benefits and a commitment to employee well-being, we ensure that our staff feel valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Blackburn (0864)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with greeting customers and handling queries. Remember, it’s all about making people smile!
✨Tip Number 3
Be ready to share your ideas! Think about how you can contribute to sales and improve the store experience. Managers love candidates who come with constructive suggestions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings right there!
We think you need these skills to ace Sales Assistant Blackburn (0864)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can make people smile, just like in the job description. Don’t be afraid to show us your enthusiasm for customer service and sales.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to creating a friendly and welcoming atmosphere in our store.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Cardsdirect
✨Know Your Products
Familiarise yourself with the products you'll be selling. Understand their features, benefits, and any promotions that might be running. This will help you answer customer queries confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to create a friendly and welcoming atmosphere.
✨Practice Your Sales Techniques
Brush up on upselling and cross-selling techniques. Be ready to discuss how you would promote additional products or vouchers to customers. Showing that you can maximise sales while keeping customers happy is key!
✨Be a Team Player
Think about how you can contribute to the team dynamic. Prepare to discuss how you've worked well with others in previous roles and how you can assist in training new team members. Highlighting your collaborative spirit will resonate well with the interviewers.
