At a Glance
- Tasks: Lead the store team, deliver top-notch customer service, and maximise sales.
- Company: Join Cards Direct, a vibrant retail environment focused on making people smile.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for students looking for part-time work with flexible hours.
- Why this job: Be part of a fun team that values your input and creativity.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
Cards Direct Andover, 42-44 High St, Andover SP10 1NF
Permanent Part-time Hours: 0 - 16 hrs per week with flex up to 30hrs at peak periods. Weekend working required.
Reporting To: Store Manager / Deputy Manager
To lead the store team and help the Store Manager effectively manage the store to maximise sales and exceed targets. To deputise in the Store & Deputy Manager's absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all…. MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:
- Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same.
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy.
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements.
- In the manager's absence prepare and submit all sales information to Head Office in an accurate and timely fashion.
- People
- Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the store.
- Communicate effectively with the store team to ensure all company information and policies are relayed and understood.
- Help with recruitment of Team Members.
- Help the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperwork.
- Ensure all controllable costs are kept within or below set budgets i.e. wage costs.
- Ensure the store trades effectively across all pre-set hours and manage the team to ensure suitable cover at all times.
- Product
- Merchandise and display stock to maximise sales and in accordance to any specific Company instructions.
- Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner.
- Take a proactive role in recommending ranges and products to the store manager that will fulfil local customer needs.
- Where possible ensure adequate stock is on hand to exceed sales targets.
- Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience.
- General
- Perform opening / closing & cashing up duties as required.
- Undertake any reasonable requests from the Store Manager or Company in line with business demand.
Key Holding Sales Assistant Andover (0533) employer: Cardsdirect
At Cards Direct Andover, we pride ourselves on being an exceptional employer that values our team members and fosters a positive work culture. With flexible part-time hours and opportunities for personal growth, we encourage our staff to develop their skills while delivering outstanding customer service in a vibrant retail environment. Join us in making people smile through our products and service, all while enjoying the benefits of working in a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holding Sales Assistant Andover (0533)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people smile, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what the team is like and what the hiring managers are really looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Cards Direct.
We think you need these skills to ace Key Holding Sales Assistant Andover (0533)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service.
Tailor Your Application:Make sure to tailor your application to the Key Holding Sales Assistant role. Highlight your experience in customer service and any leadership roles you've had. We love seeing how your skills align with our mission to make people smile!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what’s relevant to the job – we want to know why you’re the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Cardsdirect
✨Know the Company Inside Out
Before your interview, take some time to research Cards Direct. Understand their values, products, and what makes them unique in the retail space. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Key Holding Sales Assistant, customer service is key! Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can contribute to making people smile, as this aligns perfectly with the company's ethos.
✨Demonstrate Leadership Potential
Since you'll be deputising in the absence of the Store Manager, it's important to showcase your leadership skills. Think of instances where you've led a team or taken initiative. Be ready to discuss how you can motivate and develop your colleagues to maximise sales.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
