Social Value Manager

Who We Are: Cardo Group is a social housing property maintenance company. Our multi-company group specializes in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further national expansion, we are committed to making a lasting impact in the industry.

ROLE OVERVIEW: Reporting to the Head of Social Value, this role will support the delivery needs of the Wales and West team and its clients, contributing to a wide range of functions in a fast-paced and purpose-driven environment. As an experienced social value practitioner with a strong collaborative mindset, the successful candidate will be responsible for the development, delivery, implementation, and monitoring of social value initiatives across a variety of projects and frameworks throughout the Wales and West region. The role also involves regular impact reporting and continuous improvement of activities that support community outcomes.

Experience within the social housing sector, alongside a proven track record of working with local and national partners to deliver employment, training, employability skills, environmental and community engagement initiatives is required for the right person in this role. A strong understanding of both national priorities and local needs will be essential to ensure social value outcomes are relevant, meaningful, and aligned with client and community goals. Knowledge of the construction sector and familiarity with local employment and skills programmes will also be advantageous. This role offers an exciting opportunity to build and grow your career in a fast-growing, successful organisation committed to making a lasting social impact.

SKILLS, EXPERIENCE & QUALIFICATIONS:

• Proven experience in delivering social value or CSR initiatives within the construction or social housing sector.
• Strong understanding of social value delivery plans, methodologies, and contractual obligations across various frameworks.
• Experience collaborating with local partners to implement employment, training, and community engagement programmes.
• Working knowledge of social value measurement and monitoring frameworks, such as the National TOMs (Themes, Outcomes, Measures), is desirable.
• Excellent analytical and data interpretation skills, with experience managing performance metrics and impact reporting.
• High level of written communication and attention to detail, with the ability to draft reports, plans, and stakeholder updates.
• Strong interpersonal and relationship-building skills, capable of managing multiple stakeholders and priorities simultaneously.
• Confident and empathetic communicator, able to work with a diverse range of individuals and community groups.
• Flexible and proactive approach with a willingness to travel across Wales and the West region, including participation in out-of-hours events when required.

KEY ACCOUNTABILITIES:

• Ensure client needs and Social Value commitments are met as a minimum.
• Summarise individual initiatives and capture through the business measuring tool.
• Support the Head of Social Value and bid teams with social value submissions for tenders and frameworks, including localised insight and cost considerations at PQQ/ITT stages when required.
• Lead on the design, implementation, delivery and evaluation of Social Value Delivery Plans across projects and programmes.
• Collaborate with commercial and operational teams to embed social value within project delivery and ensure supply chain engagement.
• Engage and support supply chain partners by clearly outlining social value expectations and delivery opportunities.
• Work with regional education and training providers, alongside the internal L&D function, to deliver employment and skills programmes.
• Build and maintain strong relationships with external stakeholders including schools, VCSEs, training agencies, local authorities, and community partners.
• Ensure robust monitoring and reporting on social value activities using frameworks such as the National TOMs or others as specified.
• Support community engagement and stakeholder communications, ensuring that the company maintains a visible and proactive presence in local areas.
• Contribute to wider business and compliance initiatives (e.g. Constructionline) as required.
• Represent the business at local forums, steering groups, and industry committees, championing social value and community benefits.
• Working with the marketing and bids teams to produce up to date and relevant case studies to promote social value activities externally online, through the businesses social media channels and industry press releases.

PERSONAL ATTRIBUTES:

• Passionate about social impact – deeply motivated to create meaningful change for individuals and communities.
• Collaborative and team-oriented – thrives in cross-functional environments and builds strong working relationships at all levels with a particular focus on client and community requirements and team needs.
• Proactive and self-motivated – takes initiative and is able to work independently with minimal supervision.
• Empathetic and people-focused – understands and respects the needs of diverse communities and stakeholders.
• Adaptable and resilient – able to respond positively to change and remain calm under pressure in a fast-paced environment.
• Organised and detail-driven – balances multiple tasks efficiently while maintaining a high standard of accuracy.
• Credible and professional – represents the organisation positively with integrity and confidence in both formal and informal settings.
• Creative and solution-oriented – brings new ideas and approaches to drive social value outcomes.
• Strong communicator – able to convey information clearly and persuasively to a variety of audiences.
• Culturally aware and inclusive – promotes equality, diversity, and inclusion in all aspects of their work.

Job Types: Full-time, Permanent

Pay: £35-£40K Depending on experience.

Benefits: Company pension, On-site parking, Car Allowance

Schedule: Day shift Monday to Friday

Experience: Social Value: 3 years (required)

Location: Cardiff CF11 8QF (required)

Work Location: In person

Why Join Cardo Group? At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity. We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way. Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress. Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging. At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.