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- Tasks: Coordinate and schedule maintenance work while liaising with clients and teams.
- Company: Join a dynamic team in Pembrokeshire focused on high-quality service delivery.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a team that values efficiency, communication, and positive impact on the community.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Ideal for motivated individuals eager to make a difference in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a Responsive Planner to join our team in Pembrokeshire.
Overall purpose of the role: The Responsive Planner is responsible for coordinating and scheduling maintenance work across various teams. This role involves liaising with clients and technical managers to prioritise tasks, ensure timely completion, and maintain high-quality standards by means of telephone, email, and using our in-house systems to plan and organise.
Accountabilities/Responsibilities:
- Experience in organising jobs from start to finish.
- Receive, review, and prioritise incoming work orders and repair requests.
- Communicate effectively with residents, contractors, and internal teams to provide updates on repair status and address any concerns.
- Allocate appropriate resources, including contractors and internal teams, to ensure timely completion of repairs and maintenance tasks.
- Work efficiently using travel time and productivity to help plan.
- Proactively identify and address potential issues or delays.
- Run reports on historic jobs and plan into diaries while contacting tenants.
- Prepare regular reports on repair activity, response times, and service quality for management review.
- Work from a live diary to ensure operatives have a supply of works for the trades they do.
- Understand what trades are required and the order in which they are to be released to complete all works.
- Create and adjust daily and weekly schedules.
- Regularly evaluate existing processes for efficiency and effectiveness, identifying opportunities for streamlining operations and enhancing service quality.
Key Skills & Experience:
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office equipment.
- Friendly, approachable, and professional demeanor.
- Strong attention to detail and problem-solving skills.
- Ability to work independently as well as part of a team.
If you are a motivated individual looking to contribute positively to our team, we encourage you to apply for this exciting opportunity as a Responsive Planner.
Responsive Planner employer: Cardo
Contact Detail:
Cardo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Responsive Planner
✨Tip Number 1
Familiarise yourself with the tools and systems commonly used in planning and scheduling. Understanding software like Microsoft Excel for tracking tasks and timelines can give you an edge during interviews.
✨Tip Number 2
Brush up on your communication skills, as this role requires liaising with various stakeholders. Practising clear and concise communication can help you demonstrate your ability to manage relationships effectively.
✨Tip Number 3
Research common challenges faced in maintenance planning and think of solutions or improvements. Being able to discuss these during your interview will show your proactive approach and problem-solving skills.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully organised and prioritised tasks. This will help you illustrate your capability to handle the responsibilities of a Responsive Planner.
We think you need these skills to ace Responsive Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordinating and scheduling maintenance work. Emphasise your organisational skills and any previous roles where you managed tasks from start to finish.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Responsive Planner role. Mention specific skills that align with the job description, such as strong communication abilities and proficiency in Microsoft Office Suite.
Showcase Problem-Solving Skills: Provide examples in your application of how you've proactively identified and addressed issues in past roles. This will demonstrate your ability to handle potential delays and maintain high-quality standards.
Highlight Teamwork and Independence: Illustrate your ability to work both independently and as part of a team. Mention experiences where you successfully collaborated with others or took initiative on your own to complete tasks efficiently.
How to prepare for a job interview at Cardo
✨Showcase Your Organisational Skills
As a Responsive Planner, you'll need to demonstrate your ability to organise jobs from start to finish. Be prepared to discuss specific examples of how you've successfully managed scheduling and prioritisation in previous roles.
✨Communicate Clearly
Strong communication skills are essential for this role. During the interview, practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle communication with clients and internal teams, so think about your approach to keeping everyone informed.
✨Demonstrate Problem-Solving Abilities
The role requires strong attention to detail and problem-solving skills. Prepare to discuss past experiences where you've identified issues and implemented effective solutions, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office Suite is crucial. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools to enhance your productivity and efficiency in previous positions.
