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- Tasks: Be the go-to person for residents during maintenance works and ensure smooth communication.
- Company: Leading maintenance provider in the UK with a focus on community engagement.
- Benefits: Professional development opportunities and a supportive work environment.
- Why this job: Make a real difference in residents' lives while enhancing your skills.
- Qualifications: Experience in customer service or housing, plus strong interpersonal skills.
- Other info: Join a dynamic team dedicated to improving community living.
The predicted salary is between 28800 - 43200 £ per year.
A leading maintenance provider in the UK is seeking a Resident Liaison Officer to be the main contact for residents during planned works. The role involves communicating effectively with residents, coordinating with contractors, and supporting vulnerable individuals to ensure minimal disruption.
Candidates should have experience in customer service or housing and possess strong interpersonal and organizational skills. Opportunities for professional development and a supportive work environment are offered.
Resident Liaison & Housing Engagement Specialist employer: Cardo
Contact Detail:
Cardo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Housing Engagement Specialist
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they engage with residents and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to connect with residents and contractors alike. Try role-playing scenarios with friends or family to build your confidence in handling different situations.
✨Tip Number 3
Highlight your customer service experience during interviews. Share specific examples of how you've successfully resolved issues or supported individuals in the past. This will demonstrate your ability to handle the challenges of the role effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Resident Liaison & Housing Engagement Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about being the main contact for residents, make sure your application highlights your communication skills. Share examples of how you've effectively communicated with customers or clients in the past.
Highlight Your Organisational Skills: This job requires strong organisational skills, so don’t shy away from showcasing your ability to manage multiple tasks. Mention any relevant experience where you’ve successfully coordinated projects or worked with different teams.
Emphasise Your Customer Service Experience: We want to see your customer service chops! If you've worked in housing or a similar field, share specific instances where you’ve gone above and beyond to support residents or clients, especially vulnerable individuals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Cardo
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with the company’s values and how they approach resident engagement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with residents, be prepared to demonstrate your interpersonal skills. Think of examples from your past experiences where you successfully resolved conflicts or supported individuals, especially vulnerable ones. This will highlight your ability to connect with people.
✨Organisational Skills Matter
The job requires strong organisational skills, so come ready to discuss how you manage multiple tasks. You could share a specific instance where you coordinated with different teams or managed a project effectively. This will show that you can handle the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or professional development opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you. It’s a win-win!
