Voids Supervisor in Kingston upon Thames

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end‑to‑end service that ensures homes and public spaces are safe, sustainable, and well‑maintained. We specialise in responsive repairs and voids, planned maintenance, energy‑efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Voids Supervisor Role Overview: You will oversee the end‑to‑end management of void properties within our social housing portfolio. The successful candidate will be responsible for ensuring properties are turned around efficiently and cost‑effectively, minimising void periods, and maintaining high standards of quality and compliance.

Responsibilities:

• Manage the voids process from tenancy termination to re‑let, ensuring timely and cost‑efficient property turnaround.
• Coordinate inspections, repairs, and maintenance works required to bring void properties up to a lettable standard.
• Liaise with contractors, internal maintenance teams, and housing officers to ensure timely delivery of void works.
• Monitor and report on key performance indicators (KPIs) such as void turnaround time, cost, and property condition.
• Develop and implement strategies to reduce re‑let times and improve tenant satisfaction.
• Manage budgets and ensure cost control measures are in place and adhered to.
• Ensure compliance with all health and safety regulations, housing standards, and legislative requirements.
• Maintain accurate records of voids and produce regular reports for senior management.
• Lead and support a team of surveyors, supervisors, and operatives involved in void works.

You Will Need:

• Proven experience in voids or property management, preferably within social housing.
• Full UK driving licence.
• Strong knowledge of housing maintenance, voids processes, and lettable standards.
• Experience in managing contractors and in‑house teams.
• Excellent project management, organisational, and communication skills.
• Strong analytical and problem‑solving abilities.
• Ability to manage budgets and control costs effectively.
• Knowledge of relevant health and safety and housing regulations.

We Will Provide:

• Excellent development and progression opportunities.
• 25 days holiday, plus bank holidays.
• Range of Salary Sacrifice Schemes (holiday purchase, EV schemes, AVC Pension contributions).
• Life Assurance cover.
• Wellbeing Resources and Counselling services.
• Retail & Lifestyle Discount Platform.
• Enhanced Family Leave Provisions.
• Recognition initiatives and awards.
• Occupational Sick Pay.
• Private Medical Insurance.

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group? We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity, Diversity, and Inclusion:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.