Social Value Manager in Hemel Hempstead

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

The role is to directly support the Cardo Group requirements to conduct and very visible evidence a wide range of social value activities that demonstrate added value for money to our clients and bring real benefit to the communities in which we work. Ensure that community initiatives reflect our customers’ needs and aspirations, tailored to our Social Value commitments framework utilising our measurement tool Thrive, with a key focus on increasing investment through local employment, local spend, wellbeing and addressing diversity and equality.

Engage with voluntary, community, public and private sector partners, in the delivery of Social Value as agreed in our clients program of events. Work closely with internal and external stakeholders to develop, implement and manage social value activities, which promote thriving neighbourhoods, whilst ensuring the budget is managed. Proactively promoting positive outcomes in stories to share. Cultivating opportunities for staff to ‘get involved’ providing direction and guidance as appropriate. Lead the creation, development, and management of the social value work on the contracts identified by Leadership Team.

Responsibilities:

• Developing and managing relationships with internal and external stakeholders, including local (to contract) charities, support groups, schools and other community-based organisations.
• Contribute to, and execute, social value events, to target and within budget.
• Manage the Social Value events programme and key targets.
• Understand each community’s key needs and tailor our SV activities to maximise benefit.
• Capturing this data and entering into the measurement tool with ability to report and evidence positive outcomes.
• Input into marketing materials to ‘sell’ community and event initiatives and the benefits achieved.
• Ensure the Cardo Group name is highly visible at SV events, and that our values and proposition are well understood.
• Identify and escalate any potentially brand damaging events or activities identified in the normal course of business.
• Proactively build relationships in existing contract areas (and ‘new’ areas where directed) in order to better develop and support community activities.
• Carry out event staff briefings and reviews where required.
• Produce pre and post event briefings and evaluations and photographs.
• Record information on each event in Thrive and write up for communications/case studies.
• Exceptional communication skills, both verbal and written, to engage effectively with diverse audiences.
• Strong leadership abilities to inspire and motivate team members toward achieving common goals.
• Proficient in using Smartsheet, Jira, and SharePoint for project management and collaboration.
• Excellent organisational skills to manage multiple projects simultaneously while maintaining attention to detail.
• Ability to conduct thorough root cause analysis to inform decision-making processes.
• Capability to present complex information clearly and concisely to various stakeholders.
• Leading on the Social Value activities of dedicated contracts, and inputting into social value strategy.
• Support Head of Engagement on development of processes looking for continuous improvement.
• Manage, report and re-forecast budgets and participate in annual budget setting cycle.
• Help to secure external funding and/or resources/support to deliver social value initiatives.

You Will Need:

• Strong Interpersonal skills.
• Evidence of leading projects to a successful conclusion within the time & on budget.
• Good writing skills.
• Excellent organisation skills & attention to detail.
• Creative & Innovative Thinker.
• Sound knowledge of implementing Social Value programmes & activities.
• An understanding of Legislation & Regulations to Social Value & Risk Assessments.

We Will Provide:

• Excellent development and progression opportunities.
• 25 days holiday, plus bank holidays.
• Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions].
• Life Assurance cover.
• Wellbeing Resources and Counselling services.
• Retail & Lifestyle Discount Platform.
• Enhanced Family Leave Provisions.
• Recognition initiatives and awards.
• Occupational Sick Pay.
• Private Medical Insurance.

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

• Teamwork – We collaborate, support one another, and achieve more together.
• Integrity – We act with honesty, fairness, and transparency in everything we do.
• Excellence – We set high standards and deliver quality for our people and our customers.
• Respect – We value every individual and create a space where all voices are heard.

Join us on our ambitious, exciting, and inclusive journey.