Contracts Supervisor

Overview

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver an end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

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Role Overview

Contracts Supervisor in Cornwall to oversee the day-to-day delivery of maintenance works. In this hands-on role, you\’ll be responsible for managing operatives, liaising with clients and residents, and ensuring jobs are completed efficiently, safely, and to a high standard. Your focus will be on maintaining strong performance against KPIs, ensuring compliance, and upholding excellent customer service standards.

Responsibilities

• Working with clients, residents and operatives daily to achieve their expectations and delivering a high level of service
• Attending meetings internally and externally
• Surveying works and capturing everything required, identifying the correct trades for the works to be complete
• Liaising with planners daily
• Managing the daily activities of the operatives, understanding their working patterns, concerns and qualities
• Ensuring all operatives are onsite on time and working to a high standard and are delivering quality each job they complete
• Understanding each client specific KPIs in order to deliver them affectively
• Working with the Contracts Manager daily
• Completing inductions for new operatives and deliver expectation
• Completing toolbox talks with operative
• Working with HSE to ensure a safe working environment for all colleagues
• Having a reasonable commercial awareness to ensure each job is delivering the required profit margin
• Working as part of a team to provide a good customer journey for all jobs received
• Complete vehicle inspection
• To be the first point of contact for the operatives

Qualifications

• Excellent communication and interpersonal skills to liaise effectively with clients, contractors, and stakeholders
• High attention to detail and the ability to handle multiple tasks simultaneously
• Sound knowledge of health and safety regulations and risk management principles
• Problem-solving abilities and a proactive approach to resolving issues
• Ability to work under pressure and meet deadlines
• Strong background in contract administration, project coordination, or construction management
• Computer literate
• Valid UK driving licence

Benefits

• Excellent development and progression opportunities
• Competitive Salary up to £38,000 starting salary – DOE
• 25 days holiday, plus bank holidays
• Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
• Company Van + fuel card
• Tool voucher – annual allowance to purchase tools
• Wellbeing Resources and Counselling services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition initiatives and awards

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

Teamwork – We collaborate, support one another, and achieve more together.

Integrity – We act with honesty, fairness, and transparency in everything we do.

Excellence – We set high standards and deliver quality for our people and our customers.

Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.