Social Value Manager

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Who Are We

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end‑to‑end service that ensures homes and public spaces are safe, sustainable, and well‑maintained.

Role Overview

A Social Value Manager is responsible for developing, implementing, and measuring strategies that maximise the positive social, economic, and environmental impact of an organisation’s activities. This role focuses on ensuring that the organisation contributes meaningfully to the communities it serves, aligns with sustainability goals, and demonstrates measurable social value outcomes.

Responsibilities

• Ensure client needs and Social Value commitments are met as a minimum.
• Summarise individual initiatives and capture through the business measuring tool.
• Support the Head of Social Value and bid teams with social value submissions for tenders and frameworks, including localised insight and cost considerations at PQQ/ITT stages when required.
• Lead on the design, implementation, delivery and evaluation of Social Value Delivery Plans across projects and programmes.
• Collaborate with commercial and operational teams to embed social value within project delivery and ensure supply chain engagement.
• Engage and support supply chain partners by clearly outlining social value expectations and delivery opportunities.
• Work with regional education and training providers, alongside the internal L&D function, to deliver employment and skills programmes.
• Build and maintain strong relationships with external stakeholders including schools, VCSEs, training agencies, local authorities, and community partners.
• Ensure robust monitoring and reporting on social value activities using frameworks such as the National TOMs or others as specified.
• Support community engagement and stakeholder communications, ensuring that the company maintains a visible and proactive presence in local areas.
• Contribute to wider business and compliance initiatives (e.g. Constructionline) as required.
• Represent the business at local forums, steering groups, and industry committees, championing social value and community benefits.
• Working with the marketing and bids teams to produce up‑to‑date and relevant case studies to promote social value activities externally online, through the business\’s social media channels and industry press releases.

Key Skills & Experience

• Proven experience in delivering social value or CSR initiatives within the construction or social housing sector.
• Strong understanding of social value delivery plans, methodologies, and contractual obligations across various frameworks.
• Experience collaborating with local partners to implement employment, training, and community engagement programmes.
• Working knowledge of social value measurement and monitoring frameworks, such as the National TOMs (Themes, Outcomes, Measures), is desirable.
• Excellent analytical and data interpretation skills, with experience managing performance metrics and impact reporting.
• High level of written communication and attention to detail, with the ability to draft reports, plans, and stakeholder updates.
• Strong interpersonal and relationship‑building skills, capable of managing multiple stakeholders and priorities simultaneously.
• Confident and empathetic communicator, able to work with a diverse range of individuals and community groups.
• Flexible and proactive approach with a willingness to travel across Wales and the West region, including participation in out‑of‑hours events when required.

Salary & Benefits

• Excellent development and progression opportunities
• Competitive Salary £35,000 to £40,000 DOE
• 25 days holiday, plus bank holidays
• Range of Salary Sacrifice Schemes – holiday purchase, EV schemes, AVC Pension contributions
• Life Assurance cover
• Wellbeing Resources and Counselling services
• Retail & Lifestyle Discount Platform
• Enhanced Family Leave Provisions
• Recognition initiatives and awards
• Occupational Sick Pay
• Private Medical Insurance

Please note all our roles are subject to background, identity, and security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to equity, diversity, and inclusion is rooted in our core values: teamwork, integrity, excellence, and respect. We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.

Job Location: North West London

Company: Cardo Group