At a Glance
- Tasks: Be the go-to person for residents during building works and repairs.
- Company: Leading building maintenance provider in the UK with a focus on community engagement.
- Benefits: Gain valuable experience in customer service and community projects.
- Why this job: Make a real difference in residents' lives while enhancing your communication skills.
- Qualifications: Strong customer service experience and excellent interpersonal skills.
- Other info: Temporary role until August 2026, based in beautiful Berkshire.
The predicted salary is between 36000 - 60000 £ per year.
A leading building maintenance provider in the UK seeks a Resident Liaison Officer to serve as the primary contact for residents during planned works and repairs. This role involves ensuring residents are informed and supported, while also coordinating with contractors to minimize disruption.
Candidates should have strong customer service experience and interpersonal skills. This is a temporary/contract position until August 2026, located in Berkshire.
Resident Liaison Specialist — Community Engagement & Projects employer: Cardo (Wales & West)
Contact Detail:
Cardo (Wales & West) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Specialist — Community Engagement & Projects
✨Tip Number 1
Network like a pro! Reach out to your connections in the building maintenance or community engagement sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and resident engagement. We suggest role-playing with a friend or using online resources to boost your confidence and ensure you shine during the interview.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, share specific examples of how you've successfully communicated with residents or managed conflicts. We want to see how you can keep things running smoothly even when the going gets tough.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in community engagement and projects.
We think you need these skills to ace Resident Liaison Specialist — Community Engagement & Projects
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and interpersonal skills. We want to see how your background aligns with the role of a Resident Liaison Specialist, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about community engagement and how you can support residents during planned works. We love seeing genuine enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves liaising with residents and contractors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Cardo (Wales & West)
✨Know Your Role
Make sure you fully understand the responsibilities of a Resident Liaison Specialist. Familiarise yourself with the key aspects of community engagement and how to effectively communicate with residents during maintenance works. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you successfully resolved issues or supported clients, as this will be crucial in showing how you can handle resident concerns during projects.
✨Practice Active Listening
During the interview, practice active listening. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions and show that you value their input, which is essential for a role focused on resident engagement.
✨Research the Company
Take some time to research the building maintenance provider. Understand their values, recent projects, and community initiatives. This knowledge will allow you to tailor your responses and show that you’re genuinely interested in being part of their team.