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- Tasks: Be the go-to person for residents during building works and repairs.
- Company: Leading building maintenance provider in the UK with a focus on community engagement.
- Benefits: Gain valuable experience in customer service and community projects.
- Why this job: Make a real difference in residents' lives while enhancing your communication skills.
- Qualifications: Strong customer service experience and excellent interpersonal skills.
- Other info: Temporary role until August 2026, based in beautiful Berkshire.
The predicted salary is between 30000 - 42000 £ per year.
A leading building maintenance provider in the UK seeks a Resident Liaison Officer to serve as the primary contact for residents during planned works and repairs. This role involves ensuring residents are informed and supported, while also coordinating with contractors to minimize disruption.
Candidates should have strong customer service experience and interpersonal skills. This is a temporary/contract position until August 2026, located in Berkshire.
Resident Liaison Specialist — Community Engagement & Projects in London employer: Cardo (Wales & West)
Contact Detail:
Cardo (Wales & West) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Specialist — Community Engagement & Projects in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the building maintenance or community engagement sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and resident engagement. We suggest role-playing with a friend or using online resources to boost your confidence and ensure you shine when it’s your turn to impress.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, share specific examples of how you've successfully communicated with residents or managed conflicts. We want to see how you can bring that experience to the table and make a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that Resident Liaison Officer position!
We think you need these skills to ace Resident Liaison Specialist — Community Engagement & Projects in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've successfully engaged with people and resolved issues in the past, as this role is all about supporting residents during works.
Tailor Your Application: Don’t just send a generic CV! We recommend tailoring your application to reflect the specific skills and experiences that match the Resident Liaison Specialist role. This shows us you’re genuinely interested and have done your homework.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be the main contact for residents. Make it easy for us to see why you’re the right fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Cardo (Wales & West)
✨Know Your Role
Make sure you fully understand the responsibilities of a Resident Liaison Specialist. Familiarise yourself with the key aspects of community engagement and how to effectively communicate with residents during works and repairs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service expertise. Think about situations where you successfully resolved issues or supported clients, as this will demonstrate your ability to handle resident concerns effectively.
✨Research the Company
Get to know the building maintenance provider's values, mission, and recent projects. This knowledge will not only help you answer questions but also show your genuine interest in the role and the company.
✨Practice Your Interpersonal Skills
Since this role requires strong interpersonal skills, consider doing mock interviews with friends or family. Focus on your communication style and how you can convey empathy and understanding when discussing potential disruptions with residents.
