Social Value Manager in Hemel Hempstead

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

The role is to directly support the Cardo Group requirements to conduct and very visible evidence a wide range of social value activities that demonstrate added value for money to our clients and bring real benefit to the communities in which we work.

• Ensure that community initiatives reflect our customers’ needs and aspirations, tailored to our Social Value commitments framework utilising our measurement tool Thrive, with a key focus on increasing investment through local employment, local spend, wellbeing and addressing diversity and equality.
• Engage with voluntary, community, public and private sector partners, in the delivery of Social Value as agreed in our clients program of events.
• Work closely with internal and external stakeholders to develop, implement and manage social value activities, which promote thriving neighbourhoods, whilst ensuring the budget is managed.
• Proactively promote positive outcomes in stories to share.
• Cultivate opportunities for staff to ‘get involved’ providing direction and guidance as appropriate.
• Lead the creation, development, and management of the social value work on the contracts identified by Leadership Team.

Responsibilities include:

• Developing and managing relationships with internal and external stakeholders, including local charities, support groups, schools and other community-based organisations.
• Contributing to, and executing, social value events, to target and within budget.
• Managing the Social Value events programme and key targets.
• Understanding each community’s key needs and tailoring our SV activities to maximise benefit.
• Capturing data and entering it into the measurement tool with the ability to report and evidence positive outcomes.
• Inputting into marketing materials to ‘sell’ community and event initiatives and the benefits achieved.
• Ensuring the Cardo Group name is highly visible at SV events, and that our values and proposition are well understood.
• Identifying and escalating any potentially brand damaging events or activities.
• Proactively building relationships in existing contract areas (and ‘new’ areas where directed) to better develop and support community activities.
• Carrying out event staff briefings and reviews where required.
• Producing pre and post event briefings and evaluations and photographs.
• Recording information on each event in Thrive and writing up for communications/case studies.

Skills required:

• Exceptional communication skills, both verbal and written, to engage effectively with diverse audiences.
• Strong leadership abilities to inspire and motivate team members toward achieving common goals.
• Proficient in using Smartsheet, Jira, and SharePoint for project management and collaboration.
• Excellent organisational skills to manage multiple projects simultaneously while maintaining attention to detail.
• Ability to conduct thorough root cause analysis to inform decision-making processes.
• Capability to present complex information clearly and concisely to various stakeholders.
• Leading on the Social Value activities of dedicated contracts, and inputting into social value strategy.
• Inputting into several reports; Monthly Board report contribute and achieve objectives set and agreed with Head of Engagement.
• Supporting Head of Engagement on development of processes looking for continuous improvement.
• Managing, reporting and re-forecasting budgets and participating in annual budget setting cycle.
• Helping to secure external funding and/or resources/support to deliver social value initiatives.

You will need strong interpersonal skills, evidence of leading projects to a successful conclusion within time & budget, good writing skills, excellent organisation skills & attention to detail, creative & innovative thinking, sound knowledge of implementing Social Value programmes & activities, and an understanding of legislation & regulations to Social Value & risk assessments.

We will provide excellent development and progression opportunities and 25 days holiday.