Business Analyst

Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents. Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.

We are currently looking for a Business Analyst to join our team in Cardiff.

Job Summary

Cardo Group is seeking a dynamic and detail-oriented Business Analyst to support our operations across Wales and the West of England. This hybrid role, based at our Cardiff head office, offers the opportunity to work closely with senior leadership and cross-functional teams to drive performance, standardisation, and innovation across our group of companies.

Key Responsibilities

• Collaborate with Heads of Department for the successful delivery of key projects.
• Analyse data related to new projects and contract scopes to support system development.
• Assist in the development of key performance measures to monitor and improve operational efficiency.
• Ensure business processes are accurately documented through clear process maps.
• Conduct audits of IT processes and SharePoint ISO structures, providing actionable insights to contract teams.
• Identify and implement opportunities for process improvement and standardisation across Cardo Group companies.
• Manage system change requests, ensuring value-added enhancements are deployed effectively across the organisation.
• Work with Systems Analysts to ensure training materials are up-to-date and accessible for system rollouts.
• Review and refine IT requirements using lean thinking to enhance efficiency and effectiveness.
• Support the business in meeting client requirements for systems, processes, and data reporting.

Key Skills & Experience

• Proven experience in a business analyst role, ideally within a project or systems-focused environment.
• Strong data analysis and process improvement skills.
• Experience in auditing IT processes and implementing system changes.
• Experience supporting system development and process improvement initiatives.
• Confident communicator with the ability to collaborate across departments and with external stakeholders.
• Familiarity with SharePoint, ISO standards, and project delivery methodologies.
• Knowledge of lean principles and continuous improvement strategies.

Personal Attributes

• Able to interpret complex data and identify trends, gaps, and opportunities.
• Meticulous in reviewing data, processes, and documentation to ensure accuracy and consistency.
• A team player who builds strong working relationships and works well in cross-functional teams.
• Takes initiative, works independently, and sees projects through to completion.

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity. We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging. At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

If you are passionate about leveraging data to drive business success and possess the required skills, we encourage you to apply for this exciting opportunity as a Business Analyst. This is an exciting opportunity to join a growing, forward-thinking organisation where your ideas, skills, and contributions will make a real impact. If you’re passionate about driving change and improving business processes, we’d love to hear from you!

Job Types: Full-time, Permanent

Pay: £38,000.00-£42,000.00 per year

Benefits: Company pension, Work from home

Schedule: Day shift Monday to Friday, No weekends

Experience: Business analysis: 3 years (required)

Work Location: Hybrid remote in Cardiff CF11 8QF